CarMax

It was very quiet when you entered; not chaotic. My only negative thing is that they could have been faster about the process. I filled out all the required paperwork beforehand and it still took ab My only negative thing is that they could have been faster about the process. I filled out all the required paperwork beforehand and it still took about 2 hours to get in and get out. More

Very easy, in and out process. Reasonable prices on newly year, quality cars. Highly recommended for vehicle buyers! Reasonable prices on newly year, quality cars. Highly recommended for vehicle buyers! More

My salesperson, Bob was very helpful and patient with me while I decided which vehicle to purchase. while I decided which vehicle to purchase. More

Carmax delivered car from Colorado on time. Pleasant customer service and fairly easy paper work. Pleasant customer service and fairly easy paper work. More

Mahad was great and very helpful, seemless process, we are very satisfied with our experience! are very satisfied with our experience! More

It was very fast and we got what we needed with the help of Debbie. of Debbie. More

My purchase experience was different from any car purchase that I have experienced. I wasted almost 30 minutes waiting for the salesperson to come and take a test drive with me. Only to be told that purchase that I have experienced. I wasted almost 30 minutes waiting for the salesperson to come and take a test drive with me. Only to be told that no longer occurs after Covid. After only 2 weeks after purchase the brakes started squealing and when I put the car in reverse or drive there was a rough take off. Come to find out the 120 Point Precheck was never completed. The brake pads, rotors, and motor mounts had to be replaced. I had to take my vehicle to Store#7115 on 11/14/25 for the repairs. I received no update on my vehicle until I called in, very poor communication. At that point I was advised that the tech that was working on my car had to leave, and I would have to come back on Monday. On Monday I took my car in and again received no communication until I reached out for status. I requested that my Lyft be requested at 4:50 that never happened. I finally got a Lyft at 5:40pm and arrived at the dealership after the service department was closed. This whole ordeal was horrible. I pray that it is a very long time until I have to return to this place!! More

My car sales man never called me back. I did the whole car buying process on my own from start to finish. I kept calling and no one would call me back. I did the whole car buying process on my own from start to finish. I kept calling and no one would call me back. More

The staff was amazing. Kind knowledgeable and professional. I would recommend to anyone looking for a car. Kind knowledgeable and professional. I would recommend to anyone looking for a car. More

Everyone has been great. Excellent customer service and experience all around. I will be back for sure!. Excellent customer service and experience all around. I will be back for sure!. More