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CarMax

Burbank, CA

4.4
78 Reviews

1000 South Flower Street

Burbank, CA

91502

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Showing 78 reviews

May 02, 2026

This is the third car I’ve purchased at Carmax. Every time my experience gets better and better.. More

by RG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emanuel Sierra Is the best salesman I had at the Burbank location
May 01, 2026

You did not erase the prior owners information. Now I have to pay a dealer to do that More

by sekeens
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Unsure
May 01, 2026 -

sekeens responded

The prior owner's information was not wiped and now I have to pay a dealer to remove it.

May 01, 2026

My sales rep was amazing di a great job happy with the way things turned out More

by Martinecua
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Great
April 28, 2026

Easy to deal with. No pressure tactics. A mostly pleasant experience that went surprisingly well quickly once I decided to which car to buy. More

by James.watkins
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfredo Arredondo, Brandon Lomeli
April 25, 2026

My first car had mechanical issues and the service department refused to fix it during my 30 day warrenty period so they bought it back. My second car needed breaks, the cars aren't kept up be careful More

by iiisabelrrreyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
April 23, 2026

Exceeded my expectations. I would highly recommend the sales representative trust helped me. Thank you More

by Saidawi.325
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davit Godjabashian
April 10, 2026

During the time that I’ve worked with Carmax, I’ve had three different associates. all of which have been fired? I chose a vehicle Jaguar I pace and when I went to pick it up, it didn’t start.?? I chose a More

by randolphtovar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember name
April 08, 2026

Every thing was smooth and easily explained. I was informed on every step of the process More

by robertatibbles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kumar
April 07, 2026

This is an honest company that sells and buys used car. Especially my sales guy Emanuel. He stayed even after the business hours. Thank YOU! More

by Giaeinla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emanuel
April 07, 2026

Knowledgeable good experience and very friendly. I will recommend to sand my people to the dealer because I'm really confident that able to help and make satisfied .thank you. More

by albert dishoian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo
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