CarMax

It was a good experience, Justin was a great employee of Carmax. The only thing I didn't appreciate. I got a flat tire a week later and when I got it patch briefly, before getting it replaced. The tire sho Carmax. The only thing I didn't appreciate. I got a flat tire a week later and when I got it patch briefly, before getting it replaced. The tire shop showed me that the tire had already been patched before. So I was lied too, when I was told that the tires were new! More

They were so helpful and accommodating! Super fast and willing to work with you! The staff is so helpful and attentive! Definitely come to CarMax! Super fast and willing to work with you! The staff is so helpful and attentive! Definitely come to CarMax! More

Not happy with lack of follow through. The after “service” they dropped the ball BIG time! The after “service” they dropped the ball BIG time! More

My son and I had an excellent experience at Carmax and would recommend it to anyone. Angel worked with us and could not have been more knowledgeable, quick, and pleasant. would recommend it to anyone. Angel worked with us and could not have been more knowledgeable, quick, and pleasant. More

I am happy with the car I bought and was treated well by the sales person Ricardo. But although the technicians spent some time going over my car I found a problem soon after I left, tire pressure icon tha the sales person Ricardo. But although the technicians spent some time going over my car I found a problem soon after I left, tire pressure icon that would not go off. So I had to come back and was not easy to find the time. I also had some concern about the brakes but they were apparently carefully checked when I came back. Susu in the service department was very helpful to me when I got there and showed me a number of things about the car that I hadn't understood. All of the sensors for the tires needed to be changed so the problem with the tire pressure icon was alleviated while I was there, but although I waited three and a half hours, the technicians neglected to put the dashboard display back the way it was supposed to be. Susu was not there when I left so she didn't know this and I didn't see it. I saw it later and called and Hazel said they would remedy this quickly so finally I was able to return a second time and it was done quickly and I was given a car wash and the gas tank filled which kind of made up for at least some of the time I'd needlessly lost. I wanted to give five stars for the car itself and for Susu and for generally good treatment, but because of needing to come back twice, which could have been avoided both times if the technicians had been more observant, I'm withholding one star, even though I am satisfied in the end. I waited to write my review until everything was fixed and working properly. More

Our salesperson Angel was so kind and professional. He's helped us before and made the process that can usually be stressful very efficient and seamless. He's helped us before and made the process that can usually be stressful very efficient and seamless. More

The salesperson Sophia was extremely helpful, responsive, communicative and professional. I received a reasonable offer on my trade in. All in all the experience was great. communicative and professional. I received a reasonable offer on my trade in. All in all the experience was great. More

Professional and friendly. I was an express customer and it was certainly that. Good bye I was an express customer and it was certainly that. Good bye More

It's was simple and great my sales men was helpful mad it easy I enjoyed buying my car easy I enjoyed buying my car More

Place was clean, greeters were kind and inviting. Our dealer was very knowledgeable and attentive to our needs. Our dealer was very knowledgeable and attentive to our needs. More