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CarMax

Burbank, CA

4.5
66 Reviews

1000 South Flower Street

Burbank, CA

91502

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Showing 66 reviews

January 25, 2026

Lydia was excellent. Greeted us with a smile . She made sure we had all documents uploaded and made sure we were able to purchase our vehicle More

by Phyl_phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lydia
January 23, 2026

Engy made things really easy to understand and the whole process went smoothly with no problems whatsoever, especially since I didn’t set up an appointment before hand. (I was a walk in) If anyone can clear More

by jangoncan29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Engy Elbahei
January 23, 2026

I was very pleased with my salesman he explained everything very thorough and I felt no pressure in purchasing my vehicle. More

by runcardenas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike his email 131221@carmax.com
January 22, 2026

Honestly best experience I’ve had in buying a car my sales agent was a huge help and helped explained how everything worked step by step I’ve even recommended my daughter go to carmax in Wisconsin More

by ingridlizeth79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Escamilla
January 20, 2026

Clean environment. Good trade in value. Professional and friendly staff. Enjoyed buying a car from this location! Justin and Rebecca were wonderful to work with! More

by ECK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Session
January 14, 2026

My experience with CarMax and my sales consultant was a really good and positive buying experience. Engy ElBahei was patient and friendly and very helpful! More

by nancycartlidge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Engy elbahei
January 09, 2026

I had left a Yelp review right after I bought my car in December and I singled out Michelle Gilliam for her excellent service in making the transaction totally painless. I had my mechanic inspect the c More

by Greg Mowry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Gilliam, Julia Ravelo
January 08, 2026

This CarMax was very well kept and efficient in their appearance and work flow. My staff member, Hrach, who worked with me from start to finish in helping me acquire my car was phenomenal. Top class serv More

by lojoshua41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hrach
January 06, 2026

Dealership itself is ok. Engy on the other hand was amazing and ready to answer all questions we had about the vehicle we were looking at. She was able to guide me and set up More

by Jaegon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Engy
January 04, 2026

Lydia Doughlin was so knowledgeable, efficient and lovely to deal with. It was an excellent experience. More

by Ranee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lydia Doughlin
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