CarMax
Burbank, CA
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Easy to deal with. No pressure tactics. A mostly pleasant experience that went surprisingly well quickly once I decided to which car to buy. No pressure tactics. A mostly pleasant experience that went surprisingly well quickly once I decided to which car to buy. More
My first car had mechanical issues and the service department refused to fix it during my 30 day warrenty period so they bought it back. My second car needed breaks, the cars aren't kept up be careful department refused to fix it during my 30 day warrenty period so they bought it back. My second car needed breaks, the cars aren't kept up be careful. More
During the time that I’ve worked with Carmax, I’ve had three different associates. all of which have been fired? I chose a vehicle Jaguar I pace and when I went to pick it up, it didn’t start.?? I chose a three different associates. all of which have been fired? I chose a vehicle Jaguar I pace and when I went to pick it up, it didn’t start.?? I chose a second vehicle Kia EV6 and the first time I drove it home. A large plastic detai part fell off on the passenger side. It then needed to be replaced ….. a week later the same part fell off on the driver side and that needed to be replaced to say that I was disappointed with my experience with Carmax is a severe understatement. I will never purchase or inform anybody to purchase a car at this establishment??? More
Knowledgeable good experience and very friendly. I will recommend to sand my people to the dealer because I'm really confident that able to help and make satisfied .thank you. I will recommend to sand my people to the dealer because I'm really confident that able to help and make satisfied .thank you. More
Started great with the incredible selection of vehicles and their willingness to bring cars in from other branches. Hit a couple snags as no one contacted me until the day I was supposed to pick the car up and their willingness to bring cars in from other branches. Hit a couple snags as no one contacted me until the day I was supposed to pick the car up. I actually went to a different dealer first since I hadn’t heard from my salesperson. Before buying at the new dealership I decided to head over to CarMax to see if it was better in person. I was helped by Davit, and it was quick, smooth, professional and won me over for at least as long as he’s there. He turned a potentially horrible experience in to a “relatively” fun and efficient sale. LOVE the new car and to Davit and those wise enough to hire him…THANK YOU! More
