CarMax

This is the WORST experience I have ever had with a company. I purchased a vehicle at the CarMax Burbank location 9/14/13 and today is 1/4/14....I still have no vehicle plates, registration, and my te company. I purchased a vehicle at the CarMax Burbank location 9/14/13 and today is 1/4/14....I still have no vehicle plates, registration, and my temporary vehicle registration is expired. Carmax has been giving me the run around the entire time blaming the DMV - but it was their negligence of not finishing paperwork that was the hold up. Customer Service and their Finance group has promised to resolve the issue since 12.19.13 - and it has yet to be done. It feels like they are holding me hostage and I have no recourse. I beg you - do not buy from them....save yourself the headache and time you will waste having to call and ask over and over why this has not been completed. Horrible. More