CarMax
Roseville, CA
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I would NEVER transfer a car to this dealership from another CarMax. Only buy on that’s available at this location. They are not good to work with for a transfer. It took weeks to get my car. They kept another CarMax. Only buy on that’s available at this location. They are not good to work with for a transfer. It took weeks to get my car. They kept passing me to new people who told me different information. Overall horrible experience. More
I was a bit skeptical about dealing with Car Max but I was able to get an offer on my Ram pickup truck, trade it in and drove off the lot in a low mileage 2024 Malibu in about two hours time. Raj was te was able to get an offer on my Ram pickup truck, trade it in and drove off the lot in a low mileage 2024 Malibu in about two hours time. Raj was terrific, patient and professional. I’m happy with my experience and if need be I would return to Car Max to purchase a new car. More
Purchased a 2023 Subaru Crosstrek. I had the vehicle shipped from Serramonte to Roseville. When we were about to purchase the vehicle after our test drive Lori our sales person no I had the vehicle shipped from Serramonte to Roseville. When we were about to purchase the vehicle after our test drive Lori our sales person noticed a very small crack in the windshield and told us we could not buy the car until the windshield was replaced, We decided we still wanted the car and it took about ten days to get the windshield replaced. We sold our old car to CARMAX and received a very good price for it. Both Lori and Chris did a great job of communicating with us and when the car was ready much of the paperwork was done online and they scheduled an express appointment to complete the purchase which was completed in 30 minutes. Great experience and would definitely purchase from CARMAX again. More
I had a truck shipped from the Salt Lake City area. I was advised every step of the way and even though it happened over the holidays, it was a good experience. I was advised every step of the way and even though it happened over the holidays, it was a good experience. More
