CarMax
Roseville, CA
Filter Reviews by Keyword
By Type
Showing 103 reviews
Mateo was awesome! He was great help along the way and he even checked in with me a few days after my purchase. Talk about world class customer service! He was great help along the way and he even checked in with me a few days after my purchase. Talk about world class customer service! More
Hagan was very helpful and I have no complaints on his service. However, as I waited over an hour for help I witnessed multiple employees seemingly hanging out with each other chatting, or sitting at thei service. However, as I waited over an hour for help I witnessed multiple employees seemingly hanging out with each other chatting, or sitting at their desk scrolling their phone. It’s possible they were doing something, but waiting for such a period of time and seeing employees that look like they are doing nothing did not give me a good feeling about how I was valued as someone making such a large purchase. If someone is on their break or not actually working should not be on the floor. More
I have never had such a wonderful car buying experience like this. I was in and out in 2.5 hours. I knew what I wanted, ordered it from another location. It got to me quicker than originally scheduled. I g like this. I was in and out in 2.5 hours. I knew what I wanted, ordered it from another location. It got to me quicker than originally scheduled. I got pre-approved online from a credit union known for low rates and CarMax. Went with CarMax financing because the rate was lower and the process was less of a headache. Had an amazing experience and will do it again every single time in the future! More
A great experience buying our car. The fastest, easiest buying process ever at a dealership. Would highly recommend buying a car here! Staff was excellent! The fastest, easiest buying process ever at a dealership. Would highly recommend buying a car here! Staff was excellent! More
My CarMax experience was amazing! It's so easy to buy a car from this dealership. They have a huge selection of automobiles to choose from. I did my homework before I started looking t It's so easy to buy a car from this dealership. They have a huge selection of automobiles to choose from. I did my homework before I started looking to narrow down what type and model I was interested in. Once I found it they let us take it for a test drive and I fell in love with it! Our sales person was very friendly and easy to work with. Carmax makes buying a used vehicle so simple. I totally recommend Carmax ! More
Everyone was very welcoming and ready to help. The associates were transparent and willing to answer all questions. The cars looked well-taken care of as well. The associates were transparent and willing to answer all questions. The cars looked well-taken care of as well. More
The person who helped me purchase my new vehicle did an amazing job. I am autistic, and the big room was a sensory nightmare for me. When he found out why I was having more and more difficulty, he stoppe amazing job. I am autistic, and the big room was a sensory nightmare for me. When he found out why I was having more and more difficulty, he stopped and found us a small office to move to. His compassion made the purchase possible for me. Thank you, Michael Toomer! More

