
CarMax
Roseville, CA
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Rob Roe helped me with the purchase on my 2021 Prius prime that I had shipped from another CarMax. He was knowledgable and incredibly helpful, EXCELLENT SERVICE!! CarMax is easy to use and best of all prime that I had shipped from another CarMax. He was knowledgable and incredibly helpful, EXCELLENT SERVICE!! CarMax is easy to use and best of all, they deliver!! More
We were very surprised by the ease of everything from finding a car on the large lot to taking the one we liked home. The employee that helped us was very easy to work with and explained everything plain finding a car on the large lot to taking the one we liked home. The employee that helped us was very easy to work with and explained everything plainly. (Armando Zavala) More
Very helpful. Answered all my questions, very friendly and knowledgeable. This was my second time purchasing a vehicle from them Answered all my questions, very friendly and knowledgeable. This was my second time purchasing a vehicle from them More
I just purchased my third vehicle from CarMax. There have been improvements made in the passed three years since I bought my second vehicle. One area that really needs improvement is how long I ha There have been improvements made in the passed three years since I bought my second vehicle. One area that really needs improvement is how long I have to wait between saying "Yes, I'll but it" and when I'm heading off the lot. I got loan approval through CarMax a day or two before, and had a good offer for my trade it. I just needed to look over the truck, test drive, and sign. The signing doesn't take long anymore, it's just DocuSign. But there's still a lot of cooling my heals waiting for vehicle to be made ready. Maybe one day we can get the purchase time reduced from 3 hours to 30-45 minutes. More