CarMax

Can't think of a better place to buy a car. This is our first car since 2004 and things have really changed in the operation. I would have liked more orientation on the vehicle This is our first car since 2004 and things have really changed in the operation. I would have liked more orientation on the vehicle More

ZERO PRESSURE! Huge inventory, although I shopped from home-online and they held the car 3 days-had a 9am appt to test drive and inspect (on my own-LOVED THAT- and Huge inventory, although I shopped from home-online and they held the car 3 days-had a 9am appt to test drive and inspect (on my own-LOVED THAT- and was driving my new ‘24 Subaru Impreza off the lot at 1045. Took car to my mechanic within the 10 day return window to return if needed-car checked out A-OK. Did not buy the CarMax warranty, car still under manufacturer warranty. Financed through CarMax, best rate compared to personal bank, Credit Union, or Larger lenders. Would recommend and would shop for a car there again. More

Our salesman, Josh Alawad was great to work with. Being in the customer service industry myself, it was great to see how Josh handled our transaction and questions/concerns. We ended up buying two Being in the customer service industry myself, it was great to see how Josh handled our transaction and questions/concerns. We ended up buying two cars the night we were there - one for my wife and one for myself. He was thorough, polite, professional and has a great demeanor. I would highly recommend him to anyone who is looking to buy a car at CarMax. More

Very pleasant experience was in and out quickly and I was able to most of the paperwork prior to arrival. Vehicle I bought was outstanding low miles and price was also outstanding. Overall no issues with thi able to most of the paperwork prior to arrival. Vehicle I bought was outstanding low miles and price was also outstanding. Overall no issues with this purchase More

Our salesman Sanjiv Gupta was awesome ! ! He went above and beyond to make sure we were happy. We had our car shipped from a distant location to our local dealership in Roseville, CA and he ! He went above and beyond to make sure we were happy. We had our car shipped from a distant location to our local dealership in Roseville, CA and he made sure it went smoothly including service after the sale. There was no pressure and he knew how to make everything go smoothly. So far we are very happy, this particular vehicle we have been looking for for a year. Easily the best car dealership experience I have ever had. More

Sales staff was awesome. I've had 2 experiences with the dealership and both sales guys, Mateo (the first time) and Steve (most recent) were incredibly helpful in helping me I've had 2 experiences with the dealership and both sales guys, Mateo (the first time) and Steve (most recent) were incredibly helpful in helping me secure a car. What was cool this second time, I was able to secure my financing over the phone so that when I got to the dealership it cut the process in half. More

Team was very friendly, fast and professional. Josh was very helpful and got us the truck I really wanted. Josh was very helpful and got us the truck I really wanted. More

I was treated well and the entire process was very quick. It’s my third purchase from this Carmax. It’s my third purchase from this Carmax. More

Best buyer experience I’ve had purchasing a car. No pressure just a walk around the lot looking to actually look at a car I was interested in. And then a browse through their website to find the mod No pressure just a walk around the lot looking to actually look at a car I was interested in. And then a browse through their website to find the model I wanted with the price I wanted. Put a reserve on it. Took a few days to get it to Roseville, tested it and in a couple hours was driving home. My sales rep was great the whole experience was A++++++ More

I didn’t know about the new (to me) need for an appointment. This did not go smoothly. I waited for over 2 hours because I kept “missing my turn” even though I had my phone and was in the car lot. appointment. This did not go smoothly. I waited for over 2 hours because I kept “missing my turn” even though I had my phone and was in the car lot. Still 5 stars because that was my only hiccup at the store and I’ve purchased from here multiple times. More