CarMax
Roseville, CA
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I just purchased my third vehicle from CarMax. There have been improvements made in the passed three years since I bought my second vehicle. One area that really needs improvement is how long I ha There have been improvements made in the passed three years since I bought my second vehicle. One area that really needs improvement is how long I have to wait between saying "Yes, I'll but it" and when I'm heading off the lot. I got loan approval through CarMax a day or two before, and had a good offer for my trade it. I just needed to look over the truck, test drive, and sign. The signing doesn't take long anymore, it's just DocuSign. But there's still a lot of cooling my heals waiting for vehicle to be made ready. Maybe one day we can get the purchase time reduced from 3 hours to 30-45 minutes. More
Very helpful. Answered all my questions, very friendly and knowledgeable. This was my second time purchasing a vehicle from them Answered all my questions, very friendly and knowledgeable. This was my second time purchasing a vehicle from them More
I love my new Kia Soul 2023! Thank you for my wonderful car! I was distressed to find I do not have a Car Instruction Manual ! Please send me one right away. Thank you so muc Thank you for my wonderful car! I was distressed to find I do not have a Car Instruction Manual ! Please send me one right away. Thank you so much! More
Bought a 2024 RAV4 at Roseville, CA store. Rob was super helpful and chill. In and out in little over 1 hour. Got a nice car for a far price and good value on trade in. Will never go to regula Rob was super helpful and chill. In and out in little over 1 hour. Got a nice car for a far price and good value on trade in. Will never go to regular dealership again. More

