CarMax

This was my second time purchasing a vehicle from CarMax. Both times were good. They made me a reasonable offer on my trade in. However I sold it on my own. I will go back again for my next vehicle purchase. Both times were good. They made me a reasonable offer on my trade in. However I sold it on my own. I will go back again for my next vehicle purchase. More

The dealership was a little hard to find, I'm not familiar with the area. But once I got there I was helped right away! The purchase took a few hours, even though I had completed the credit check ove familiar with the area. But once I got there I was helped right away! The purchase took a few hours, even though I had completed the credit check over the phone the day before, but was handled professionally. More

Great experience at CarMax South Jordan! The staff was friendly, helpful, and made the whole process smooth and stress-free. No pressure at all, and I felt confident in my purchase. Mike Car The staff was friendly, helpful, and made the whole process smooth and stress-free. No pressure at all, and I felt confident in my purchase. Mike Carpenter was especially great to work with—very professional and easy to talk to; he went above and beyond to help make the entire process a great experience. . Highly recommend! More

There were extremely helpful right from the get go. When we went in after getting everything completed before going to the dealership, we worked with John and he was amazing. I never felt like he was t When we went in after getting everything completed before going to the dealership, we worked with John and he was amazing. I never felt like he was trying to upsell anything, he kept to the facts and made the purchase incredibly easy and comforting. I would highly recommend using CarMax. More

It was so easy! I had every thing pre-approved and ready to go before I arrived. I took the car for a test drive and signed the papers! I had every thing pre-approved and ready to go before I arrived. I took the car for a test drive and signed the papers! More

From the first minute with my client liaison Craig, right through to the fantastic care and authentic concern for me as a new car owner of a beautiful CarMax vehicle with a repair issue on day 11 of my owner through to the fantastic care and authentic concern for me as a new car owner of a beautiful CarMax vehicle with a repair issue on day 11 of my ownership, I felt valued and cared for by the entire team. Special kudos to Hayden in the service department who handled every nuance of what can be a potentially difficult set of circumstances for a new owner of a used vehicle. He made the experience super easy and he quelled any anxiety I had about what could have been an expensive repair into a situation where I was supported and validated as a customer. In today’s customer service world, I was charged $0 for the repair. I characterize my experiences at CarMax in South Jordan as a cut above. More

I was missed informed right from the beginning and things just got worse and I was definitely told lies by you're sales people. They would not except responsibility and try to make things right and would not just got worse and I was definitely told lies by you're sales people. They would not except responsibility and try to make things right and would not talk to me about the problems and sent me away. Right now i wish you would just buy back my car. I have lost trust in CARMAX SALES. More

My experience with CarMax was very positive. Easy process, no pressure very efficient. Very pleased with my purchase. Easy process, no pressure very efficient. Very pleased with my purchase. More

Very frustrating from start to finish. No one seemed to care, no one ever had an answer, no one took responsibility. Their 120 point inspection is garbage. I have already had some issues w No one seemed to care, no one ever had an answer, no one took responsibility. Their 120 point inspection is garbage. I have already had some issues with the car I bought. Save yourself a headache and just go with another dealership. More

No pressure. The sales staff was very accommodating. We had to bring a car in from out of state. The ability to do this is great. Quick process. Less than 2 The sales staff was very accommodating. We had to bring a car in from out of state. The ability to do this is great. Quick process. Less than 2 hrs from test drive to out the door. More