CarMax

The Vehicle did not match the Description from the website. I paid $1200 to have it sent from Tennessee. The feature that it claimed it came with will cost me $4000 from the dealer installed. After website. I paid $1200 to have it sent from Tennessee. The feature that it claimed it came with will cost me $4000 from the dealer installed. After 40 min of negotiating, they said they would reduce the price by $300. Which they did not!!!! I did purchase the vehicle otherwise I would be out the $1200 delivery fee. When I got home my License plate was hanging on by 1 screw!!!! Had I hit one more bump, I would have lost my plate!!!! Worst car buying experience ever. Will never go back!!!! More

Got a timely estimate on my car and purchased a new car on the same visit on the same visit More

Alex was great. Detail cleaning was terrible. This is the third vehicle we purchased from CarMax Detail cleaning was terrible. This is the third vehicle we purchased from CarMax More

This is my “Pro and Con” list for CarMax, Davie, Florida. The top “pro” from my experience with CarMax is Jessica in the service department. She was wonderful! After I was sent on my way with a car that wasn The top “pro” from my experience with CarMax is Jessica in the service department. She was wonderful! After I was sent on my way with a car that wasn’t running properly, the salesman said it was normal; cars do that, he said. He ended up being my top “con”. Jessica got me a loaner while my “new” car was in the shop for about a week. She was kind and professional. She deserves a raise. More

My opinion of the dealership has completely changed! I was under the assumption that they checked out the car completely before they were sold! I was wrong! I bought my car on a Friday Friday in on a We I was under the assumption that they checked out the car completely before they were sold! I was wrong! I bought my car on a Friday Friday in on a Wednesday due to some red flags. Today is Friday and I just received a call that my car would not be ready until at least Tuesday. Unfortunately, this time there's nothing I can do because I have already purchased the car. More

I have bought two car in CarMax. My experience has always been the same. I have felt guided, taken care of, and that the rules of the game are christal clear. All the terms and co My experience has always been the same. I have felt guided, taken care of, and that the rules of the game are christal clear. All the terms and conditions of the purchase and the financing are there for you to see and nothing is hiding. CarMax financing is market average to low rates, I know because I did my research. I am very happy with my experience in buying from CarMax and will do it again. I recommended to my child. My sells person Mathew was great, very clear, answered all my questions, always available in person and on the phone, and he made feel that I was in good reliable hands. Thank you Mathew. More

Excellent customer service. Very friendly and knowledgeable. I just did not like the $999 fee. My local Carla’s does not have the additional dealer fee. Otherwise everything was Very friendly and knowledgeable. I just did not like the $999 fee. My local Carla’s does not have the additional dealer fee. Otherwise everything was great. I would recommend Carmax. This was my first Carmax car, but the 4th for my family (husband and kids). More

Quick and easy sales man was easy to work with and didn't sell me anything I didn't want. Helped me pick the car that I wanted not the most expensive one sell me anything I didn't want. Helped me pick the car that I wanted not the most expensive one More

Thomas was a excellent sales person . HE TRIED HARD TO FIND ME A VEHICLE.. Although this time around the selection wasn't what l was looking for.. But l know l will be back. Been with C HE TRIED HARD TO FIND ME A VEHICLE.. Although this time around the selection wasn't what l was looking for.. But l know l will be back. Been with CARMAX FOR 9 YEARS NOW IN DAVIE FL. HAPPY WITH More

This dealership was great. Staff was friendly and very helpful. Jimkelly is the best. Highly recommend. Staff was friendly and very helpful. Jimkelly is the best. Highly recommend. More