CarMax
Waukesha, WI
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The entire process from the website to the store was amazing. From the time I picked an SUV on the website until the time my financing was approved and test drive scheduled was under 20 minutes. They fo amazing. From the time I picked an SUV on the website until the time my financing was approved and test drive scheduled was under 20 minutes. They followed up with me on my way to my appointment since I was coming from out of state. The test drive process was great and the actual car buying process was flawless. I would have no problems purchasing from them again. Tasha and Jeremy were awesome! More
I delt mainly with Zack Bannon but everyone was very help and accommodating. Zack is obviously dedicated to ensuring his customer's complete satisfaction. He was a pleasure to work with and I would recom and accommodating. Zack is obviously dedicated to ensuring his customer's complete satisfaction. He was a pleasure to work with and I would recommend him and Carmax to anyone. More
The experience was up-front, no pressure and typical dealer antics. I had all the time I needed to think and look at cars. The purchase process was simple with no surprises. dealer antics. I had all the time I needed to think and look at cars. The purchase process was simple with no surprises. More
Everyone was so helpful in my purchase of my car. I had to have it shipped from out of state. The staff was flexible with my time frame. They gave me a nice price for my car and made it simple to pu I had to have it shipped from out of state. The staff was flexible with my time frame. They gave me a nice price for my car and made it simple to purchase. I so appreciated how clean and well kept my new car was- absolutely spotless! I would definitely recommend this dealership, there is a nice mix of professionals there. Thank you for making it so easy! More
This was about as quick and easy as a car purchase could possibly be. From first contact to final signature, the whole thing took about two hours. Super impressive! We walked in not expecting much.... we possibly be. From first contact to final signature, the whole thing took about two hours. Super impressive! We walked in not expecting much.... we never do. But all expectations were absolutely exceeded. More
This was as painless as a car-buying experience could be. It's always time-consuming with all the paperwork and tedium but the team at this Carmax made it palatable. Even when there were snafus with DMV pape It's always time-consuming with all the paperwork and tedium but the team at this Carmax made it palatable. Even when there were snafus with DMV paperwork (that they had nothing to do with) they were helpful and patient. I'd gladly go back and recommend them highly. More
Great experience. Everyone was exceptionally polite and professional. The car was delivered as expected, in great shape. We really appreciated how well we were treated Everyone was exceptionally polite and professional. The car was delivered as expected, in great shape. We really appreciated how well we were treated and would recommend CarMax to anyone interested in buying a car. More

