CarMax

Sales process took a lot longer than expected. While I was happy with overall experience, the "processing" of everything took far too long. While I was happy with overall experience, the "processing" of everything took far too long. More

I had a simple, painless experience. The salesperson I was working with couldn't have been more pleasant and accommodating. This car was exactly what I needed for my commute and fairly p The salesperson I was working with couldn't have been more pleasant and accommodating. This car was exactly what I needed for my commute and fairly priced. More

This time around My salesperson was none other than King. A true professional. Every step of the process was handled with care. We have bought and sold 8 cars through CarMax and when the time comes, I am A true professional. Every step of the process was handled with care. We have bought and sold 8 cars through CarMax and when the time comes, I am likely to return again. This purchase was for a 2021 Ram 1500 Laramie. It is roughly 5 years old but looks like it just rolled off the factory floor. I love the process at CarMax. No stress, no pressure, fast and easy. More

Keaton the sales manager and Michael the sales associate were friendly and professional. Both individuals made the experience easy and smooth. I highly recommend this dealership. were friendly and professional. Both individuals made the experience easy and smooth. I highly recommend this dealership. More

I had an incredible experience purchasing my new car here! I worked with a wonderful salesman (whose name escapes me, unfortunately) who was mentoring a new hire named Eddie Hoffman. Shoutout to Eddie, here! I worked with a wonderful salesman (whose name escapes me, unfortunately) who was mentoring a new hire named Eddie Hoffman. Shoutout to Eddie, for the best car-buying experience I’ve had. Although he was training during my visit, he felt like a seasoned pro. I cannot say enough good things about Eddie. He was incredibly polite, professional & honest.. he’s the reason I walked away with the keys! He persuaded me in the best way possible. Our test drive was the highlight & a truly memorable experience. Even my daughter had fun! Eddie is truly top-tier & the dealership is lucky to have him.. If you're looking for a car & you want a "top-tier" experience without the usual pressure, GO SEE EDDIE HOFFMAN, LIKE TODAY! (I also want to thank the senior salesman who was training Eddie for making sure everything went smoothly.) More

Dealership is nice until you buy the car, then things will change. The service department does not know how to fix a problem the first time, maybe not even the second, we will see. will change. The service department does not know how to fix a problem the first time, maybe not even the second, we will see. More

.my experience with sales was great. Casey was a Rockstar. Kind and attentive. Efrain in the service dept waa also great. My advisor for service was rude and condescending. I hope other people have Rockstar. Kind and attentive. Efrain in the service dept waa also great. My advisor for service was rude and condescending. I hope other people have better experiences. More

Amazing experience He helped us obtain good financing; Fernando Gonzalez the salesperson had a good attitude.all time! Fernando Gonzalez the salesperson had a good attitude.all time! More

Great Experience and Customer Service ! CarMax employees are very helpful and fun experience . Michael was great ! CarMax employees are very helpful and fun experience . Michael was great ! More

I had a wonderful experience at carmax. Everyone was very friendly and attentive. Very Professional! Everyone was very friendly and attentive. Very Professional! More