CarMax

Excellent experience as expected. A simple pre approval prior to setting foot in the door greatly expedites the already efficient process. Another straightforward seamless transacti A simple pre approval prior to setting foot in the door greatly expedites the already efficient process. Another straightforward seamless transaction as usual. Within two hours my old car has been appraised, I take a test drive in heat I’m interested in, fill out paperwork, pay and I drive away. This is why I have bought cars from Carmax since 2000. More

I had the best experience with Carmax. Everyone was professional and courteous, informative and knowledgeable. Phillip Kleinpeter, your Senior Sales Consultant and the West Sahara locatio Everyone was professional and courteous, informative and knowledgeable. Phillip Kleinpeter, your Senior Sales Consultant and the West Sahara location in Las Vegas was fabulous. I had a great experience and would definitely recommend Carmax to people shopping for cars. I love my car! More

What a great experience! Casey B from the Sahara location in Las Vegas was amazing. She made the process easy and I love my car! Was in and out within 45 minutes - paid a nom Casey B from the Sahara location in Las Vegas was amazing. She made the process easy and I love my car! Was in and out within 45 minutes - paid a nominal amount to have the car shipped from CA and it arrived within a few days. They called when it arrived to tell me there was a dink in the windshield, so it would be an extra day while they had it replaced. Soup to nuts, an awesome experience. Highly recommend. More

Second time using CarMax and this time it was even better! We’ve one’d about 20 different cars and Jax Rix made the transition of trading in a car for another our best car purchase transaction ever. better! We’ve one’d about 20 different cars and Jax Rix made the transition of trading in a car for another our best car purchase transaction ever. More

Easy process but took a long time to process, even though we knew what we wanted right away we knew what we wanted right away More

Found a car that needed to be shipped. No one followed up and when I called I got runaround answers. Your site state car should be ready 10/4. I wasnt confident that this would and I was d No one followed up and when I called I got runaround answers. Your site state car should be ready 10/4. I wasnt confident that this would and I was driving a rental car for a month and was tired of paying that on 10-2. I decided just to go down to the dealership and see if there's anything else available and lo and behold. The car that I was supposed to get 10-4 was all the sudden ready. Again, no one told me anything. My second car by the way that I've boughten through CarMax. The first one was very easy. This one wasn't too bad just to run around getting the car More

An excellent experience with a true auto professional that reflects well on CARMAX national reputation. that reflects well on CARMAX national reputation. More

I had a great experience with getting my car, I I love my car. Alan was amazing, he was extremely helpful, kind, and made the process very easy! I did have to schedule a service appointment just after notici car. Alan was amazing, he was extremely helpful, kind, and made the process very easy! I did have to schedule a service appointment just after noticing a few things with the car but I was able to schedule an appointment really quickly so I hope everything is resolved. But so far it was a great experience. More

Great customer service and overall easy car buying experience. Russ was great, and at no point did I feel pressured in my purchase. experience. Russ was great, and at no point did I feel pressured in my purchase. More

They were very helpful honest, and really friendly. Joe was awesome. He made sure I was comfortable. Thanks Joe. Joe was awesome. He made sure I was comfortable. Thanks Joe. More