CarMax
Las Vegas, NV
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Dealership is nice until you buy the car, then things will change. The service department does not know how to fix a problem the first time, maybe not even the second, we will see. will change. The service department does not know how to fix a problem the first time, maybe not even the second, we will see. More
.my experience with sales was great. Casey was a Rockstar. Kind and attentive. Efrain in the service dept waa also great. My advisor for service was rude and condescending. I hope other people have Rockstar. Kind and attentive. Efrain in the service dept waa also great. My advisor for service was rude and condescending. I hope other people have better experiences. More
Our salesman was awful. Could care less if we bought a car. Barely talked to us. Advised smog test in glove compartment and it was not. Had to wait another 30 minutes for th Could care less if we bought a car. Barely talked to us. Advised smog test in glove compartment and it was not. Had to wait another 30 minutes for them to do it. More
I have bought 3 cars now from this specific Carmax. Always an amazing experience! I came in with one car in mind and reserved when I found out my other option. Had became available that same day and wa Always an amazing experience! I came in with one car in mind and reserved when I found out my other option. Had became available that same day and was able to test drive and loved it so walked out with a different car than the one I had reserved. Thank you Mike and Trevor both of you have been amazing! More
Very easy process. I loved that I could do almost everything online, I set up the car for express pickup, showed up on time and the car was clean, full of gas, and read I loved that I could do almost everything online, I set up the car for express pickup, showed up on time and the car was clean, full of gas, and ready to go. Took a quick test drive, signed two papers, and drove off into the sunset. Russ was very knowledgeable about the maxcare warranty and the car in general, and Izzy the online sales person was very helpful and sweet as well. More
What a surprise! I don’t know what I was expecting, but this Carmax and everybody in it made buying my car an actual fun experience! It was so easy and fast, and my r I don’t know what I was expecting, but this Carmax and everybody in it made buying my car an actual fun experience! It was so easy and fast, and my representative was so patient with my negligible online skills that he even offered his help when it came to registering my “new” used car! (Yes, I am a senior!) My car was meticulously checked and cleaned, and came to me with a huge bow (so I could get a great photo of course, haha…) I would recommend this Carmax dealership to anyone who wants a fair price and to be treated with respect & consideration. I am very happy with the service and my wonderful car!!! More

