CarMax

I love the service I received from the dealership. And the care you get from concerns that may come up with the vehicle within a 30 day window. As opposed to a local dealer that will sell you a vehicl And the care you get from concerns that may come up with the vehicle within a 30 day window. As opposed to a local dealer that will sell you a vehicle as is and you’re on your own after you leave the lot. Very personalized service and attention to my needs in this purchase. More

I will highly recommend Carmax to anyone who wants to buy a car awesome experience a car awesome experience More

Overall a positive experience. I was greeted by a salesmen and helped as soon as I arrived. No pressure, and the salesman Jax listened to what I was looking for. Easy test drive an I was greeted by a salesmen and helped as soon as I arrived. No pressure, and the salesman Jax listened to what I was looking for. Easy test drive and purchasing process. Clearly explained details of purchase terms and warranties etc. More

I had the best experience anyone could have at Carmax Sahara with Philip and Joseph. I felt safe and listened to, no gimmicks and no pitches. I was offered a very fair trade for my car and got a great 20 Sahara with Philip and Joseph. I felt safe and listened to, no gimmicks and no pitches. I was offered a very fair trade for my car and got a great 2024 Tiguan. I highly recommend Philip at Carmax Sahara. He was respectful, professional, and friendly. More

Great customer service as soon as I got there and also representative who sold my car said hi right away representative who sold my car said hi right away More

Awesome experience and great staff and welcoming staff and great service from this amazing team . and great service from this amazing team . More

We had a great experience with Eddie, and Samantha, our sales consultant, they are very knowledgeable. Thank you. Also thanks to Keaton and Britney in the business office. They make the closing transacti sales consultant, they are very knowledgeable. Thank you. Also thanks to Keaton and Britney in the business office. They make the closing transaction smooth. We recommend this dealership for your car shopping experience. More

The Carmax location I went to is not all about customer service at all. The sales person I dealt with seemed to be put out having to deal with me. I was given 20 minutes to test drive the car. The only per service at all. The sales person I dealt with seemed to be put out having to deal with me. I was given 20 minutes to test drive the car. The only person that was truly interested and congratulated me on my new vehicle was the lady I dealt with for my documents. There was an issue on one of the custom rims that I didn’t notice and was not disclosed at the time of purchase. The location manager and service department manager said they wouldn’t do anything about it. I was told to wait the 30 days from purchase and file a claim against my extended warranty company, my deductible is $450. I don’t know if this is standard practice or location practice. I will never buy from Carmax again nor will I ever recommend Carmax. More

When I bought the car the windshield it has a crack they change it for me not the same color and very cheap one change it for me not the same color and very cheap one More

Just bought my second car in one year and each time it was simple, stress free with no pressure to purchase! Service department is awesome too! was simple, stress free with no pressure to purchase! Service department is awesome too! More