CarMax

The dealership is very clean and zero pressure. The staff is very friendly and inviting. Our sales person had all of the information that we needed to make a decision on which vehicle to purchase. The staff is very friendly and inviting. Our sales person had all of the information that we needed to make a decision on which vehicle to purchase. So far, we have purchased a total of five cars from Carmax and recommended friends as well. More

From the time I walked into the dealership I was met with a friendly smile and assistance. a friendly smile and assistance. More

Everything was real good the greating the explaining the service we left very happy thank you service we left very happy thank you More

Alan was my rep. He did an amazing job assisting me with my car purchase. He did an amazing job assisting me with my car purchase. More

Russ was absolutely amazing, so patient and professional. He went above and beyond to our buying experience perfect. Thank you Russ. He went above and beyond to our buying experience perfect. Thank you Russ. More

Car was damaged during shipping and they tried to hide it and lie about it. They told me it would be fixed but did a poor job repairing the dent and didn’t repaint. So much more damage on the car than the and lie about it. They told me it would be fixed but did a poor job repairing the dent and didn’t repaint. So much more damage on the car than the listing reflected. It was severely out of alignment but the dealer acted like the didn’t notice anything. Every step of the way was dishonest and sleazy. I regret buying from carmax. More

This was my first time purchasing a car online, and CarMax made the experience very easy and straightforward. The process was clear, fast, and completely stress-free. The paperwork was handled efficien CarMax made the experience very easy and straightforward. The process was clear, fast, and completely stress-free. The paperwork was handled efficiently, and there was no pressure or back-and-forth like you often experience at other dealerships. There was a small issue with my first vehicle, but CarMax handled it professionally and made sure I ended up with the right car. The replacement process was smooth, and everything was taken care of without hassle. Casey assisted me from beginning to end and was outstanding. She was professional, attentive, and communicated clearly throughout the entire process. Because of her, everything went seamlessly. If you’re visiting this location, I highly recommend asking for Casey. Overall, a great experience, and I would absolutely recommend CarMax to anyone looking to purchase a used car online at their own convenience. More

The Sahara location I will start by saying is so much better than the centennial location BUT after my car was purchased quality once again was lacking… carmax has left a very bad taste in my mouth and a better than the centennial location BUT after my car was purchased quality once again was lacking… carmax has left a very bad taste in my mouth and a good amount of buyers regret overall. I have gotten 2 cars from this company within 2 months of eachother due to the first one being a total junker that they did not want to fix, the process took forever to diagnose it MULTIPLE times.. second car Is already problematic, I am very happy that I am such a good mechanic or I feel carmax would’ve gotten the better of me multiple times. At the end of the day it’s easy to get a car but if your like me, the average money making human BUY THE WARRANTY YOULL NEED IT. I am now paying 20$ more a month for a car I didn’t want that is 2 years older then the first junker that I was sold,, BUY WITH EXTREME CAUTION AND ID RECOMMEND ONLY IF YOU ABSOLUTELY NEED SOMETHING TO DRIVE! More

I really needed a car and the whole process was very simple and laid out. My dealer was an older guy named Alan was very helpful and knowledgeable and I would definitely buy a car from him again. His cu simple and laid out. My dealer was an older guy named Alan was very helpful and knowledgeable and I would definitely buy a car from him again. His customer service was amazing and there was no pressure, but he help me get a car that I would want. Very positive experience! More