CarMax

Found a car that needed to be shipped. No one followed up and when I called I got runaround answers. Your site state car should be ready 10/4. I wasnt confident that this would and I was d No one followed up and when I called I got runaround answers. Your site state car should be ready 10/4. I wasnt confident that this would and I was driving a rental car for a month and was tired of paying that on 10-2. I decided just to go down to the dealership and see if there's anything else available and lo and behold. The car that I was supposed to get 10-4 was all the sudden ready. Again, no one told me anything. My second car by the way that I've boughten through CarMax. The first one was very easy. This one wasn't too bad just to run around getting the car More

An excellent experience with a true auto professional that reflects well on CARMAX national reputation. that reflects well on CARMAX national reputation. More

I had a great experience with getting my car, I I love my car. Alan was amazing, he was extremely helpful, kind, and made the process very easy! I did have to schedule a service appointment just after notici car. Alan was amazing, he was extremely helpful, kind, and made the process very easy! I did have to schedule a service appointment just after noticing a few things with the car but I was able to schedule an appointment really quickly so I hope everything is resolved. But so far it was a great experience. More

Great customer service and overall easy car buying experience. Russ was great, and at no point did I feel pressured in my purchase. experience. Russ was great, and at no point did I feel pressured in my purchase. More

They were very helpful honest, and really friendly. Joe was awesome. He made sure I was comfortable. Thanks Joe. Joe was awesome. He made sure I was comfortable. Thanks Joe. More

The trade in offer was insulting. Sales guy was nice until I wanted to postpone taking the car, I was hungry and it was taking too long but they refused to let me go eat so I could en Sales guy was nice until I wanted to postpone taking the car, I was hungry and it was taking too long but they refused to let me go eat so I could enjoy receiving the car I bought. More

Melissa M. & Phillip was great! Friendly and efficient. No pressure sales and transfer was very easy. & Phillip was great! Friendly and efficient. No pressure sales and transfer was very easy. More

My experience with the carmax dealership, went extremely well. I am very pleased with the workers and the car that I received. Thank you carmax- Kip Wiebe. well. I am very pleased with the workers and the car that I received. Thank you carmax- Kip Wiebe. More

We have purchased a couple vehicles from carmax. We had no issues and the rep helping us was thorough, helpful, and friendly. The service was great. We had no issues and the rep helping us was thorough, helpful, and friendly. The service was great. More

The sale was super easy. Did almost everything online and was fast and easy approval even with not good credit. Good job Carmax Did almost everything online and was fast and easy approval even with not good credit. Good job Carmax More