CarMax

We had a great experience with Eddie, and Samantha, our sales consultant, they are very knowledgeable. Thank you. Also thanks to Keaton and Britney in the business office. They make the closing transacti sales consultant, they are very knowledgeable. Thank you. Also thanks to Keaton and Britney in the business office. They make the closing transaction smooth. We recommend this dealership for your car shopping experience. More

The Carmax location I went to is not all about customer service at all. The sales person I dealt with seemed to be put out having to deal with me. I was given 20 minutes to test drive the car. The only per service at all. The sales person I dealt with seemed to be put out having to deal with me. I was given 20 minutes to test drive the car. The only person that was truly interested and congratulated me on my new vehicle was the lady I dealt with for my documents. There was an issue on one of the custom rims that I didn’t notice and was not disclosed at the time of purchase. The location manager and service department manager said they wouldn’t do anything about it. I was told to wait the 30 days from purchase and file a claim against my extended warranty company, my deductible is $450. I don’t know if this is standard practice or location practice. I will never buy from Carmax again nor will I ever recommend Carmax. More

When I bought the car the windshield it has a crack they change it for me not the same color and very cheap one change it for me not the same color and very cheap one More

Just bought my second car in one year and each time it was simple, stress free with no pressure to purchase! Service department is awesome too! was simple, stress free with no pressure to purchase! Service department is awesome too! More

The service was good and when I went back with an issue with my first choice car it was taken care of that day I was very satisfied with my first choice car it was taken care of that day I was very satisfied More

Buying from Carmax is very easy. We started checking cars online. Found one that we liked. Got a quote on our trade in. Ordered the car so we can test drive it. It arrived at the lo We started checking cars online. Found one that we liked. Got a quote on our trade in. Ordered the car so we can test drive it. It arrived at the local Carmax earlier than expected. It was a beautiful car. It was clean in and out, not a single scratch on it. The agent, King, made the process easy for us. He was great to work with. We had a great experience with Carmax. More

Karl was very helpful from the start very happy will be back soon or refer a friend back soon or refer a friend More

Samantha was great! Appreciated the convo as well as her work ethic. Smooth and quick. Appreciated the convo as well as her work ethic. Smooth and quick. More

Buying a car at CarMax is easy . No pressure, no hustle and no commitment. In 15 minutes we buy the car what we want .. I ask the sale person if we are done and tayra say yeah it’s d No pressure, no hustle and no commitment. In 15 minutes we buy the car what we want .. I ask the sale person if we are done and tayra say yeah it’s done. More

I traded in my vehicle for a very fair price and got a great deal on my new vehicle. They brought my new car to me and took my trade in back with them. Everything was smooth start to finish. All of the great deal on my new vehicle. They brought my new car to me and took my trade in back with them. Everything was smooth start to finish. All of the employees I dealt with were very nice and professional. I would highly recommend CARMAX to anyone. More