CarMax
Las Vegas, NV
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I had an incredible experience purchasing my new car here! I worked with a wonderful salesman (whose name escapes me, unfortunately) who was mentoring a new hire named Eddie Hoffman. Shoutout to Eddie, here! I worked with a wonderful salesman (whose name escapes me, unfortunately) who was mentoring a new hire named Eddie Hoffman. Shoutout to Eddie, for the best car-buying experience I’ve had. Although he was training during my visit, he felt like a seasoned pro. I cannot say enough good things about Eddie. He was incredibly polite, professional & honest.. he’s the reason I walked away with the keys! He persuaded me in the best way possible. Our test drive was the highlight & a truly memorable experience. Even my daughter had fun! Eddie is truly top-tier & the dealership is lucky to have him.. If you're looking for a car & you want a "top-tier" experience without the usual pressure, GO SEE EDDIE HOFFMAN, LIKE TODAY! (I also want to thank the senior salesman who was training Eddie for making sure everything went smoothly.) More
Dealership is nice until you buy the car, then things will change. The service department does not know how to fix a problem the first time, maybe not even the second, we will see. will change. The service department does not know how to fix a problem the first time, maybe not even the second, we will see. More
.my experience with sales was great. Casey was a Rockstar. Kind and attentive. Efrain in the service dept waa also great. My advisor for service was rude and condescending. I hope other people have Rockstar. Kind and attentive. Efrain in the service dept waa also great. My advisor for service was rude and condescending. I hope other people have better experiences. More
I have bought 3 cars now from this specific Carmax. Always an amazing experience! I came in with one car in mind and reserved when I found out my other option. Had became available that same day and wa Always an amazing experience! I came in with one car in mind and reserved when I found out my other option. Had became available that same day and was able to test drive and loved it so walked out with a different car than the one I had reserved. Thank you Mike and Trevor both of you have been amazing! More
Our salesman was awful. Could care less if we bought a car. Barely talked to us. Advised smog test in glove compartment and it was not. Had to wait another 30 minutes for th Could care less if we bought a car. Barely talked to us. Advised smog test in glove compartment and it was not. Had to wait another 30 minutes for them to do it. More
Very easy process. I loved that I could do almost everything online, I set up the car for express pickup, showed up on time and the car was clean, full of gas, and read I loved that I could do almost everything online, I set up the car for express pickup, showed up on time and the car was clean, full of gas, and ready to go. Took a quick test drive, signed two papers, and drove off into the sunset. Russ was very knowledgeable about the maxcare warranty and the car in general, and Izzy the online sales person was very helpful and sweet as well. More

