CarMax

Russ was fantastic assisting with our purchase and Victoria was equally fantastic in the service department! Victoria was equally fantastic in the service department! More

My sales person Russ was very patient with the whole process. Appreciate them doing everything to make sure I got the car I wanted. process. Appreciate them doing everything to make sure I got the car I wanted. More

Experienced customer service. The dealer rep King was very friendly and professional at all times The dealer rep King was very friendly and professional at all times More

I recently purchased a vehicle at this location. The process was easy and Mike was great. Overall great experience! The process was easy and Mike was great. Overall great experience! More

Salesman was very friendly and knowledgeable. Great place to deal with and get a great price. Great place to deal with and get a great price. More

Buying my car at CarMax with Michael was the most pleasant experience I’ve ever had buying a car!! Thank you so much pleasant experience I’ve ever had buying a car!! Thank you so much More

If I could rate lower than 1 star, I would. Worst car buying experience I’ve ever had. I went back to CarMax after two previous CarMax purchases, one at this same location just over a year ago. Worst car buying experience I’ve ever had. I went back to CarMax after two previous CarMax purchases, one at this same location just over a year ago. The salesman was new and didn’t know how to process the sale paperwork and management was too busy to help him. Due to their errors with paperwork I had to return to the store three times. The last time I was at the store over three hours when I had been told all I would need to do is come in and sign. As I was driving home in the car they called me and told me to come back because the salesman had not given me the correct instructions on signing. This was at 9:45pm after I’d been at the store for over three hours already. The manager offered to buy me dinner and I said to send me a gift card. I have yet to receive this card, adding insult to injury. They did not mark my paperwork as having purchased an extended warranty when I had. Thank goodness it was on a credit card so I could prove I had purchased it. In trying to reach management to rectify this my two emails and 6 phone calls went unanswered for a week. The store has a new manager and clearly there is a need for a lot of improvement. Do not buy at this store unless you need a lot of frustration and disappointment in your life. More

We were treated with respect and the car buying process was easy The facility was clean and organized was easy The facility was clean and organized More

I love the way that everyone was so friendly and was help ful and nice ful and nice More