CarMax

Everyone was very kind and easy to work with when we arrived. I did most of the transactions online so it was really smooth when I go there. My only complaint is that the car should have been cleaner/be arrived. I did most of the transactions online so it was really smooth when I go there. My only complaint is that the car should have been cleaner/better detailed at pickup and the driver windshield wiper flew off the car when first used. More

The sale lady Mrs. Brown was so disrespectful and super unprofessional this was my worst car buying experience ever in life I’ve never been made to feel like crap while Brown was so disrespectful and super unprofessional this was my worst car buying experience ever in life I’ve never been made to feel like crap while making a purchase she was so rude and constantly kept talking over me and with a very harsh tone I honestly would buy a car from here again but I would definitely not won’t to deal with this sales rep ever again I never left a place so mad before cause the customer service was just purely unfriendly if your going to be that rude to customers especially black ones you shouldn’t work there More

Excellent experience. Russ was a very professional sales member. Was not just a job - cars are his hobby. Russ was a very professional sales member. Was not just a job - cars are his hobby. More

No Coffee machine available. Waiting is long, The car that I bought ended up for days in the shop. The service department sucks, Gave me a low grade loaner car for the luxury tha Waiting is long, The car that I bought ended up for days in the shop. The service department sucks, Gave me a low grade loaner car for the luxury that I bought.,in addition the car said to be full gas by the staff has 3/4 only. This max store just don't give good service,150 point inspect is bull crap, maybe just look not inspection. sale staff okay . I'm general not good. More

Staff was very knowledgeable and friendly especially Jax, very patient, helpful. Made my experience great very patient, helpful. Made my experience great More

Nice and fast service. .they had what I wanted and at a good price and in great condition .they had what I wanted and at a good price and in great condition More

My car buying experience was amazing. My salesman name was Jax. When I say he really knows how to make you feel comfortable without being too pushy. I give him a 10/10 will recommend. If My salesman name was Jax. When I say he really knows how to make you feel comfortable without being too pushy. I give him a 10/10 will recommend. If you’re looking for a car, go see him! Thank you Jax! More

I may have fines because something was filed wrong when I traded in my Ram truck for a Ford Mustang electric, My insurance company is emailing and DMV is telling I may fines. Why! traded in my Ram truck for a Ford Mustang electric, My insurance company is emailing and DMV is telling I may fines. Why! More

They said that my car has no accidents and the rear door for luggage it was painted i can see the pain breeze in the rear lights 😡 for luggage it was painted i can see the pain breeze in the rear lights 😡 More

Drove 2 hours buy a reserved car that the manager took home for a joy ride for the weekend. Came back to buy it a few days later and did everything ahead and was supposed to an “express pickup” and sat a home for a joy ride for the weekend. Came back to buy it a few days later and did everything ahead and was supposed to an “express pickup” and sat around for hours while we were pretty much ignored. Nobody was helpful. This place sucks. More