CarMax
Las Vegas, NV
Filter Reviews By Type
Showing 102 reviews
No Coffee machine available. Waiting is long, The car that I bought ended up for days in the shop. The service department sucks, Gave me a low grade loaner car for the luxury tha Waiting is long, The car that I bought ended up for days in the shop. The service department sucks, Gave me a low grade loaner car for the luxury that I bought.,in addition the car said to be full gas by the staff has 3/4 only. This max store just don't give good service,150 point inspect is bull crap, maybe just look not inspection. sale staff okay . I'm general not good. More
My car buying experience was amazing. My salesman name was Jax. When I say he really knows how to make you feel comfortable without being too pushy. I give him a 10/10 will recommend. If My salesman name was Jax. When I say he really knows how to make you feel comfortable without being too pushy. I give him a 10/10 will recommend. If you’re looking for a car, go see him! Thank you Jax! More
I may have fines because something was filed wrong when I traded in my Ram truck for a Ford Mustang electric, My insurance company is emailing and DMV is telling I may fines. Why! traded in my Ram truck for a Ford Mustang electric, My insurance company is emailing and DMV is telling I may fines. Why! More
Drove 2 hours buy a reserved car that the manager took home for a joy ride for the weekend. Came back to buy it a few days later and did everything ahead and was supposed to an “express pickup” and sat a home for a joy ride for the weekend. Came back to buy it a few days later and did everything ahead and was supposed to an “express pickup” and sat around for hours while we were pretty much ignored. Nobody was helpful. This place sucks. More
This was my second time buying from CarMax, first time from this dealership. Both times was a satisfactory experience. I went online first and found just what I was looking for and available at the west S from this dealership. Both times was a satisfactory experience. I went online first and found just what I was looking for and available at the west Sahara location. Brought the car into the service department the next day to take care of a minor item and the service manager Dyla tells me that when the technician was pulling the car in he discovered another more serious issue. So they took the car in for a few days, gave me a nice loaner and took care of everything. I felt it really exemplified what going that extra mile was all about. Dyla and her crew were terrific. Everyone there was friendly and courteous, very professional. More
the associate was great but I don't understand why a brand new car doesn't have a spear key and you want to charge me $600-$700 for a key i hope someone can call me and help me with this. brand new car doesn't have a spear key and you want to charge me $600-$700 for a key i hope someone can call me and help me with this. More
I have always had a very good experience at carmax. . never been turned down for a car.. Tea is a great salesperson...I will regiment carmax to all is my family and friends . never been turned down for a car.. Tea is a great salesperson...I will regiment carmax to all is my family and friends More

