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CarMax

Columbus, OH

4.3
15 Reviews

3800 Morse Road

Columbus, OH

43219

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Showing 15 reviews

September 28, 2026

Friendly people eager to help. The CarMax model is easy to use, and allows me to filter the available vehicles with tight restictions, according to what I want. This is my second More

by David
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nique
September 23, 2026

Very efficient, no hassle, both the sales rep John and the lady who did the registration paperwork were pleasant, professional and kind. I can't recall the ladies name but she was a delight. Anyway, I wou More

by pcumber
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John, and I forget the lady who did the final paperwork but she was lovely
August 13, 2026

Rob the sales guy was outstanding, made it really easy. In addition Rob was knowledgeable about the car and cars in general. Rob was helpful in resolving an issue with the car post purchase due to the CarM More

by MMM6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob
July 03, 2026

This was so easy. Everything was preapproved and we were out in about 90 minutes. Our salesman was great. More

by bmpetri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob and John
June 29, 2026

They were quick, easy, and organized. Very pleased with the service and my new used car! More

by awparis62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember
June 16, 2026

They were welcoming when we first arrived. Jordan provided great service and attention to our needs. The process was simple and did not take too long. Definitely better than sitting at a deale More

by Terence D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
June 09, 2026

Easton CarMax on Morse road sold me a Cadillac that had a transmission leak , all 4 tires were cupped , needed brakes, and a new rim … service center was no help .. worst experience ever , better off going t More

by leonardlindsay39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kimberly
June 02, 2026

Easy to work with. Very responsive to all my questions - Bought 2 cars within a couple of months. Cudos to my sales guy John who was very helpful through the process. More

by richhendricks7
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
John
May 30, 2026

Despite my repeated requests, the dealership has not been able to resolve their communications issues. More

by florida
Purchase Time
Recommend Dealer
No
Employees Worked With
various
May 30, 2026

Everyone was very friendly and professional. Stress free pleasant process. Car was very clean when delivered. More

by Repoman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John C
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