Back

CarMax

Columbus, OH

4.1
12 Reviews

3800 Morse Road

Columbus, OH

43219

Directions

Filter Reviews By Type

Showing 12 reviews

July 03, 2026

This was so easy. Everything was preapproved and we were out in about 90 minutes. Our salesman was great. More

by bmpetri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob and John
June 29, 2026

They were quick, easy, and organized. Very pleased with the service and my new used car! More

by awparis62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember
June 16, 2026

They were welcoming when we first arrived. Jordan provided great service and attention to our needs. The process was simple and did not take too long. Definitely better than sitting at a deale More

by Terence D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
June 09, 2026

Easton CarMax on Morse road sold me a Cadillac that had a transmission leak , all 4 tires were cupped , needed brakes, and a new rim … service center was no help .. worst experience ever , better off going t More

by leonardlindsay39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kimberly
June 02, 2026

Easy to work with. Very responsive to all my questions - Bought 2 cars within a couple of months. Cudos to my sales guy John who was very helpful through the process. More

by richhendricks7
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
John
May 30, 2026

Despite my repeated requests, the dealership has not been able to resolve their communications issues. More

by florida
Purchase Time
Recommend Dealer
No
Employees Worked With
various
May 30, 2026

Everyone was very friendly and professional. Stress free pleasant process. Car was very clean when delivered. More

by Repoman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John C
May 23, 2026

I had a very positive stress free experience. I was glad nonody tried to sell me any extras like wheel protection. More

by sandymartin2036
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob ?
May 14, 2026

Very clean very organized. Customer service was prompt and knowledgeable. The process was quick. The car was shipped promptly and arrived on schedule. Closing was done profess More

by rharriscal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
December 22, 2022

I never heard a word from this dealership. Never tried to reach out to me at all. More

by Dre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
unknown
1