CarMax

Frank and the team there were great. I got exactly what I wanted with excellent customer service! I got exactly what I wanted with excellent customer service! More

This is the second time I used this dealership to transfer a car to this site and then to purchase it. The folks at this dealership responded to all my requests to the best of their ability. Should I transfer a car to this site and then to purchase it. The folks at this dealership responded to all my requests to the best of their ability. Should I look for a car in the future, I will start with CarMax Charlottesville, VA. More

Top notch customer service, David Lee was thorough with our sales experience. Mike Lefloch, provided a perfect solution to the damaged paint on the front passenger door. Thank you. our sales experience. Mike Lefloch, provided a perfect solution to the damaged paint on the front passenger door. Thank you. More

They were able to get the car I wanted (from Kentucky) but the process of buying was WAY TOO LONG! but the process of buying was WAY TOO LONG! More

We had an amazing experience with Amanda and AK. The process was really easy and constructive and enjoyable. They were both very helpful, honest and capable. Thank you! We are very happy with our ca The process was really easy and constructive and enjoyable. They were both very helpful, honest and capable. Thank you! We are very happy with our car so won’t need to be back for a while, but certainly want to spread the word for others More

Be Warned! Be Prepared to spend WAY more money on your car after purchasing! I will never purchase a car from Carmax again. I have not owned my car for a compl Be Prepared to spend WAY more money on your car after purchasing! I will never purchase a car from Carmax again. I have not owned my car for a complete year and it has already cost me close to 2,000 dollars in repair. I was sold an AWD vehicle with 3 different brands of tires on it, one tire which was older then the car itself. AWD cars are supposed to have the same tread pattern, and my car had three different ones, one of which was dry rotted and a safety hazard. I now have to brakes, rotors and belts. Carmax is doing nothing to fix this situation. I am appalled by this business, and beyond dissatisfied. Run far away! More