CarMax
Jacksonville, FL
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Second time customer at Jacksonville, Florida location - Always impressed, please and satisfied. Initially concerned about ever purchasing "used" and or previously owned vehicles - alarmed over anticipat Always impressed, please and satisfied. Initially concerned about ever purchasing "used" and or previously owned vehicles - alarmed over anticipated consequences / surprises. Thurs far, CARMAX brand remains superior, consistent with expectations. At present, I have no intentions of ever purchasing "new" again. Indeed should CARMAX continue being a genuine provider - I see no need in the "new car" saga. Character, honesty, reputation, integrity - nothing else will ever matter, Period. Thank You. More
Purchased at 2022 GMC canyon got a call back stating milage was off by 60-80 miles and how I needed to do a return and repurchase. I told them I was not comfortable doing that even called guest relation milage was off by 60-80 miles and how I needed to do a return and repurchase. I told them I was not comfortable doing that even called guest relations and I was told that is the only option. I reached out to other dealerships to see if that’s true and they said no and how no dealership can pressure anyone into doing that. I asked if they can just send an odometer correction form so I can get my tag went though multiple text and still no response. I refuse to have my credit ran again becuase of a mistake that is not my fault and get offered a free tank of gas totally unprofessional and not good buisness from a dealership of this caliber. I def would like someone from home office to reach out to me about this incident so I can get my tag that I have been waiting three weeks for. Thank you Misha the sales rep was amazing by the way. More
Interesting dealership in the sense that they afford you so many choices of vehicles. Each vehicle has its own unique features and history. I am very satisfied with the vehicle I purchased, and the sales te so many choices of vehicles. Each vehicle has its own unique features and history. I am very satisfied with the vehicle I purchased, and the sales team were all outstanding. CAR MAX made my whole car buying experience pleasant. Thank You all! More
Excellent experience. Enjoyed looking around lot and finding the car that fit my needs. On my second trip to dealership, I was able to narrow down my vehicle and make a de Enjoyed looking around lot and finding the car that fit my needs. On my second trip to dealership, I was able to narrow down my vehicle and make a deal. Very happy with my decision. More
Overall the experience was great. My sales Guy went above. I had someone texting me later that day, not my sales guy, that was pestering me. I was ready to abandon the sale, My s My sales Guy went above. I had someone texting me later that day, not my sales guy, that was pestering me. I was ready to abandon the sale, My sales Guy called me and made it right. More
