CarMax
Richmond, TX
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My sales guy and the service manager both were very helpful in my purchase. It’s because of their fairness and honesty that I always go to Carmax for vehicle purchases. helpful in my purchase. It’s because of their fairness and honesty that I always go to Carmax for vehicle purchases. More
I WAS LIED TO ON MULTIPLE OCCASIONS IN THIS PROCESS. THEN AFTER DRIVING OFF THE LOT I NOTICED THINGS ABOUT THE CAR THAT I WAS LIED TO ABOUT AS WELL. THEN AFTER DRIVING OFF THE LOT I NOTICED THINGS ABOUT THE CAR THAT I WAS LIED TO ABOUT AS WELL. More
Outstanding job at Richmond car may great sales man and great management! The dealership was professional and take care of the customer! I would recommend this carmax to anyone buy a vehicle!! great management! The dealership was professional and take care of the customer! I would recommend this carmax to anyone buy a vehicle!! More
Car purchase was quick and easy. Saw what I wanted at another Carmax dealer and they had it shipped to Houston for 100 dollars and I liked the car and bought it Saw what I wanted at another Carmax dealer and they had it shipped to Houston for 100 dollars and I liked the car and bought it More
This was probably the most pleasant car buying experience I have ever had. Sopond, our rep, helped my wife and I through the whole process. There was never any pressure to purchase either the vehicle or th I have ever had. Sopond, our rep, helped my wife and I through the whole process. There was never any pressure to purchase either the vehicle or the extended warranty. He answered all of our questions and expedited a couple of make-ready items to get the vehicle ready for us to drive off. There was even a bow on the car when everything was complete and Sopond took a couple of photos of us standing beside our new purchase. More
very unprofessional! Wasdriving around with unregistered tags for over a month before they called to tell me that it was a mixup on their part and that they would overnig Wasdriving around with unregistered tags for over a month before they called to tell me that it was a mixup on their part and that they would overnight my new registration sticker and plates but still had to wait over a week to receive them so I was out of a vehicle and lost wages More
Went in there to make a purchase for a new vehicle. The wait was worth the wait. Which was not long at all. The sales man was awesome and very knowledgeable about what he was trying to accomplish on se The wait was worth the wait. Which was not long at all. The sales man was awesome and very knowledgeable about what he was trying to accomplish on selling us a great and reliable vehicle. Everything went so smoothly and we left there very happy. I apologize if I don’t get his name correct. But I think it was Bill. Will recommend Car Max to everyone. More
The representative who assisted me was very attentive, nice and knowledgeable she made sure that all of my questions and concerns were answered, and any adjustments that I needed to be made were covered nice and knowledgeable she made sure that all of my questions and concerns were answered, and any adjustments that I needed to be made were covered More
My experience with Gary was nothing short than amazing, and st ease, He basically did all the work by listening to what my interest were, what I wanted, and he understood my time. I am enjoying my new car and st ease, He basically did all the work by listening to what my interest were, what I wanted, and he understood my time. I am enjoying my new car and very pleased with my choice. Thanks Gary and CarMax More

