CarMax
Richmond, TX
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This was probably the most pleasant car buying experience I have ever had. Sopond, our rep, helped my wife and I through the whole process. There was never any pressure to purchase either the vehicle or th I have ever had. Sopond, our rep, helped my wife and I through the whole process. There was never any pressure to purchase either the vehicle or the extended warranty. He answered all of our questions and expedited a couple of make-ready items to get the vehicle ready for us to drive off. There was even a bow on the car when everything was complete and Sopond took a couple of photos of us standing beside our new purchase. More
very unprofessional! Wasdriving around with unregistered tags for over a month before they called to tell me that it was a mixup on their part and that they would overnig Wasdriving around with unregistered tags for over a month before they called to tell me that it was a mixup on their part and that they would overnight my new registration sticker and plates but still had to wait over a week to receive them so I was out of a vehicle and lost wages More
Went in there to make a purchase for a new vehicle. The wait was worth the wait. Which was not long at all. The sales man was awesome and very knowledgeable about what he was trying to accomplish on se The wait was worth the wait. Which was not long at all. The sales man was awesome and very knowledgeable about what he was trying to accomplish on selling us a great and reliable vehicle. Everything went so smoothly and we left there very happy. I apologize if I don’t get his name correct. But I think it was Bill. Will recommend Car Max to everyone. More
The representative who assisted me was very attentive, nice and knowledgeable she made sure that all of my questions and concerns were answered, and any adjustments that I needed to be made were covered nice and knowledgeable she made sure that all of my questions and concerns were answered, and any adjustments that I needed to be made were covered More
My experience with Gary was nothing short than amazing, and st ease, He basically did all the work by listening to what my interest were, what I wanted, and he understood my time. I am enjoying my new car and st ease, He basically did all the work by listening to what my interest were, what I wanted, and he understood my time. I am enjoying my new car and very pleased with my choice. Thanks Gary and CarMax More
I was very satisfied the dealer were very professional than you I would recommend her to anyone thank you again for helping me making the best choice than you I would recommend her to anyone thank you again for helping me making the best choice More
Buying a truck from CarMax was such a pleasant experience. The salesman was helpful and friendly, and I found exactly what I was looking for. The service department was also helpful in correcting experience. The salesman was helpful and friendly, and I found exactly what I was looking for. The service department was also helpful in correcting a couple of issues. I was really impressed with the thorough check list of items that were checked out before I purchased the truck. This was my first time to purchase a used vehicle, and I would recommend CarMax to everyone. More
Sales rep Jazz went above and beyond to help us complete our sale. Our experience was great general manager helped transfer a car to their location to finalize the deal. our sale. Our experience was great general manager helped transfer a car to their location to finalize the deal. More
Kai was very helpful. Very patient. He did a good job of explaining any questions that we had. He was also very friendly. We did not finance it. We did not have a tra Very patient. He did a good job of explaining any questions that we had. He was also very friendly. We did not finance it. We did not have a trade in. More

