CarMax

Carmax at Westborough went beyond my expectations. They allowed me more money on my trade in. Thanks Carmax They allowed me more money on my trade in. Thanks Carmax More

I recently purchased a car from the Car Max dealership in Westboro, Ma and it could not have been simpler, easier or faster! It was pleasant experience and we got to meet Nevenka "again" (as we previously me Westboro, Ma and it could not have been simpler, easier or faster! It was pleasant experience and we got to meet Nevenka "again" (as we previously met her during COVID) ..and she did a great job! Thanks Nevenka More

Edited a day ago New CarMax was awesome, I was in a pretty tight situation after being rear ended and my car being totaled and with my credit the way it currently is I was having trouble finding any de pretty tight situation after being rear ended and my car being totaled and with my credit the way it currently is I was having trouble finding any dealerships that would help me. That is when I found CarMax, I filled out all the information for the car that I wanted on their website and literally got approved in a matter of minutes, I had to call the dealership and verify because I didn't believe it could be that quick and easy, it was the quickest and simplest process of buying a car that I have ever experienced. I ended up getting a car that I really wanted, I didn't have to get stuck in a car that I wanted nothing to do with because that's the only one that the bank would put me in it. CarMax definitely turned this crappy situation into a very pleasant experience and I couldn't be happier with the car that I am in. Thank you CarMax!!! More

Not specifically about the dealership. Car had many more cosmetic blemishes than the single one shown on the website. Additionally my experience was frustrating. I spoke with about 5 diffe Car had many more cosmetic blemishes than the single one shown on the website. Additionally my experience was frustrating. I spoke with about 5 different people and each one told me they were going to be handling my account exclusively. Not true. Also, each time I uploaded the requested documents the next person asked for more and the person after that asked for more. This happened 3 times. Then, when the car was delivered the driver told me I couldn't drive it until I was contacted by the branch office. Etc. Etc. Etc. More

I'm so happy someone mentioned carfax and how east her experience was. I will never buy a car from anywhere else other then carfax! Thank you for a great experience and beautiful car experience was. I will never buy a car from anywhere else other then carfax! Thank you for a great experience and beautiful car More

My experience with Car Max was generally positive The buying process was fast and seamless. The staff were friendly and welcoming. The website was also very helpful. I was pleasantly surprised by how mu buying process was fast and seamless. The staff were friendly and welcoming. The website was also very helpful. I was pleasantly surprised by how much I liked it. Overall I would recommend Car Max. More

CarMax Westborough Ma is getting five stars today due to sales person Cody Cook. Cody worked with me to find the perfect car with all the bells and whistles I wanted and model that I really liked. No pre sales person Cody Cook. Cody worked with me to find the perfect car with all the bells and whistles I wanted and model that I really liked. No pressure and a very pleasant experience. I was in a car accident and very nervous to drive or even sit in a car. Cody took good care of me and he was very patient with my questions. It was amazing how quick the whole process was, 3 hours and I was the owner of a new to me car. More

I was not certain which car I wanted, Carmax worked with me to find the car that fit. That car was transported from another site, but at no cost. I decided after a quick drive to buy the car. CarMax offered me to find the car that fit. That car was transported from another site, but at no cost. I decided after a quick drive to buy the car. CarMax offered several support plans, worked through (manyu) documents, but did not push their financing plan. Hurray! The paperwork took time, because they were so busy. That also convinced me that I was in the right place. If you are looking for a used car, they have just about everything. While I was waiting, cars were arriving and leaving on trucks, constantly. More

Quick and simple took about a few hours and that’s it! I recommend it I recommend it More

We couldn't be more pleased. Fred took excellent care of us. Easy, fast and professional! The whole process of selling our present car, test driving the car we wanted and being a Fred took excellent care of us. Easy, fast and professional! The whole process of selling our present car, test driving the car we wanted and being approved for financing took only a couple of hours. We signed the paperwork and drove our new car home. Fred's boss answered all our questions and was there to snap a pic for us when we were leaving. I know this has nothing to do with buying a car but I have never been in a cleaner restroom. Everyone was friendly and it was an enjoyable experience. I would not buy a car anywhere else, this was our second purchase at this location. By the way , I love my Equinox! More