CarMax

Lack of organization, was ignored when at the desk. Took to long to get answers Took to long to get answers More

This was so easy thanks to Rami who was my salesperson. He is an asset to CarMax, He is an asset to CarMax, More

This could not have been a smoother, more pleasant experience. We saw the car online on a Friday night, it was shipped to the Corby Ave dealership on Saturday morning, and we bought the car on Saturda experience. We saw the car online on a Friday night, it was shipped to the Corby Ave dealership on Saturday morning, and we bought the car on Saturday night. Rami and the entire team we're friendly, knowledgeable and extremely easy to work with. I wish all shopping experiences were this turnkey! More

The car sale person was not over wellming, but honest and gave me all the correct options to choose the right vehicle for me and my family. gave me all the correct options to choose the right vehicle for me and my family. More

Stress free, wonderful employees, great way to purchase a car. Dealership was very clean and that’s something that I really appreciate. We will be back hopefully in the next 6 months for another car. car. Dealership was very clean and that’s something that I really appreciate. We will be back hopefully in the next 6 months for another car. More

I did send one when first contacted. I hope this gets to you. The entire experience was seamless, efficient, and downright Fun! Everyone was pleasant, knowledgeable, patient with exce I hope this gets to you. The entire experience was seamless, efficient, and downright Fun! Everyone was pleasant, knowledgeable, patient with excellent senses of humor. I particularly appreciated the service of having the car I wanted brought up to Santa Rosa from Pleasant Hill, unexpected and very welcome! More

This what was, hands down, the most stress-free and wonderful car-buying experience of my life. From start to finish, the process was incredible. I found my car online and had it shipped to the Sant wonderful car-buying experience of my life. From start to finish, the process was incredible. I found my car online and had it shipped to the Santa Rosa branch, managing almost everything from the comfort of my home. I would also like to give a shout-out to the phone customer service representatives; they were a pleasure to talk to and provided amazing support. Once the car arrived, my sales representative, Roberto, and his manager, Felipe, provided five-star service. They truly stand behind their work and ensured I felt relaxed and supported throughout. There was no pressure at all, and any minor issues were addressed immediately. The customer service at the Santa Rosa location is extraordinary. I highly recommend CarMax to anyone looking for a vehicle. Thank you, Roberto and Felipe, for such a seamless experience! More

The Customer Service was excellent. The car inside could have been cleaner. Someone ate a package of nuts in the car and left the wrapper and some loose nuts. The car inside could have been cleaner. Someone ate a package of nuts in the car and left the wrapper and some loose nuts. More

The dealership was very calm and relaxing, and made us feel very welcome. We really liked how there was no pressure to purchase the vehicle. They just provided the information we needed. Our sales person feel very welcome. We really liked how there was no pressure to purchase the vehicle. They just provided the information we needed. Our sales person was very polite and helpful. More

Fast, Friendly and Flexible. Was able to take a work call in the middle of test drive and paperwork to purchase was ready when I returned! Was able to take a work call in the middle of test drive and paperwork to purchase was ready when I returned! More