CarMax

The Newark dealer was clean and well organized. People who work there are very nice and helpful People who work there are very nice and helpful More

Everyone was friendly. Our salesman was patient and helpful. The finance person was great, very knowledgeable and informative. Our salesman was patient and helpful. The finance person was great, very knowledgeable and informative. More

It was different from any other experience I've had purchasing a vehicle. It was somewhat efficient in the sales part of it. However, I left my insurance tracker in the OBD plug ( after 4 hours of be purchasing a vehicle. It was somewhat efficient in the sales part of it. However, I left my insurance tracker in the OBD plug ( after 4 hours of being at the dealership, I forgot about it) and now I've called the business office 4 times. Apparently my trade in is still on site, but no one can call me back and tell me where the tracker is so I can pick it up! It has been 2 and a half weeks now. The first time I called was the day after I made the purchase. More

Sales person had 3 other people on the go. Made me wait 2 hours when it was supposed to be an express pickup. Made me wait 2 hours when it was supposed to be an express pickup. More

I found the staff at CarMax in Newark, DE, to be professional and knowledgeable, especially James P. James, who was patient and thorough, and guided me effortlessly through the process. Although professional and knowledgeable, especially James P. James, who was patient and thorough, and guided me effortlessly through the process. Although the process took a few hours, it ran flawlessly. Thank you, CarMax! I would highly recommend you to everyone! More