CarMax

Had a great car buying experience with Sheperd. I went in to trade my car in and get something else with more horsepower. Found the car I wanted. Was able to buy it 2 days later in under an hour. G I went in to trade my car in and get something else with more horsepower. Found the car I wanted. Was able to buy it 2 days later in under an hour. Great experience! More

Extremely incompetent, waited over a month after car shipped/arrived at the local store due to a title issue. Then, they had let the car sit for so long the battery was dead. They made us come back an shipped/arrived at the local store due to a title issue. Then, they had let the car sit for so long the battery was dead. They made us come back another day because they said they didn't have a battery in stock and had to order one. So we drove back a second time and the car was finally ready about four hours after they said it would be. I will never buy a car from Car Max again. More

Andy made the process of buying a car pleasurable. There was no pressure or rush to buy. There was no pressure or rush to buy. More

We had a good experience buying a car through Car Max. The associates we talked to were all professional and helpful. Our sales associate, John was great! The only negative we had was when we checked in f The associates we talked to were all professional and helpful. Our sales associate, John was great! The only negative we had was when we checked in for our appointment, we were told to go outside and find the car that reserved for us. He pointed in the general direction of the parking lot. We wandered around for a bit before finding it and waited for 20 minutes for someone to find us for our test drive. More

excellent customer service, Sheppard, my transaction/(sales associate went above and beyond, as well as the rest of the associate there. I HIGHLY recommend them, I have been telling my famil transaction/(sales associate went above and beyond, as well as the rest of the associate there. I HIGHLY recommend them, I have been telling my family and friends to go there for their next car purchase. keep up the excellent job you guys. thanks for everything. More

My experience with CarMax was excellent. All of my contacts were professional, thoughtful about what my car needs were,, and helpful with every question I had. Raquel Medina assisted me; she All of my contacts were professional, thoughtful about what my car needs were,, and helpful with every question I had. Raquel Medina assisted me; she was great, made the whole experience pleasant, and helped me every step of the way. I would recommend CarMax to anyone who wants a straightforward car shopping experience with many options and price points to select from. More

This was the first time that we have used CarMax and I must say that it was the easiest and least painful way to buy a car! There was no pressure just genuine help and concern. The minivan was spotless an must say that it was the easiest and least painful way to buy a car! There was no pressure just genuine help and concern. The minivan was spotless and had even more features than we thought. Will defiantly do this for our next car More

The process of buying a car can be stressful, but this was quite easy. I was happy with the customer service I received. I came to the dealership to test drive one vehicle, and then my sales person was was quite easy. I was happy with the customer service I received. I came to the dealership to test drive one vehicle, and then my sales person was able to find another better option. It was a quick process once I found the car I wanted. More

A great way to buy a car. The process is quick, efficient and thorough, the Beaverton facility was immaculate . My Sales Associate was professional and friendly. I love my new The process is quick, efficient and thorough, the Beaverton facility was immaculate . My Sales Associate was professional and friendly. I love my new (to me) Lexus! More

I found my new car in just two days—I guess I got a little lucky. What I appreciated most was how simple and stress-free the entire process was. The price was fair and clearly listed, so there was no n little lucky. What I appreciated most was how simple and stress-free the entire process was. The price was fair and clearly listed, so there was no need for hours of negotiating or going back and forth. It saved me a lot of time and made buying a car a genuinely enjoyable experience.Working with John was a pleasure. He was professional, friendly, and efficient. He handled all the paperwork quickly and made the entire process seamless. Within about 30 minutes, I was driving home in my new car, happy and completely satisfied.Thank you, John, for making the purchase so easy. I would gladly recommend you to anyone looking for a smooth and hassle-free car-buying experience. More