CarMax
Beaverton, OR
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We have sold a car to CarMax, and more recently bought a car from CarMax. In each case everyone we dealt with was pleasant, and there was no pressure. The deals conducted were fair in each case. The 5 car from CarMax. In each case everyone we dealt with was pleasant, and there was no pressure. The deals conducted were fair in each case. The 5 star rating is really for the people we have worked with at the local CarMax office. As a company, you could make it easier for those of us that finance cars through a credit union. I've never had so much trouble buying a car through a CU. The previous time we bought a car from a dealer was through a local Mazda dealer, and financing through the credit union was a breeze. More
The agent was very nice and personable took his time and did not feel rushed or pushed towards any one car. It was the smoothest car buying experience we have ever had. when time comes to purchase another v did not feel rushed or pushed towards any one car. It was the smoothest car buying experience we have ever had. when time comes to purchase another vehicle, we will defiantly come back . More
A good and pleasant buying experience. The agent was kind and professional, attentive to our questions, and provided answers for everything. Highly recommended. The agent was kind and professional, attentive to our questions, and provided answers for everything. Highly recommended. More
Very poor experience this time. I was there for 6 hours getting the truck. Way too long, and my sales person didn't know what they were doing. At times no one knew what was going I was there for 6 hours getting the truck. Way too long, and my sales person didn't know what they were doing. At times no one knew what was going on, or disappeared for some time. Very disappointed in the entire process. 1st time was great, this time not good at all. More
Our salesperson John was very helpful throughout the process. The space is neat and organized. We had the car moved from Washington, delivery date range was a little long for my liking but it arrived e process. The space is neat and organized. We had the car moved from Washington, delivery date range was a little long for my liking but it arrived early. More
My 4th car I have purchased at Carmax. Huge fan - prices are reasonable and they need to make money too. Easy all around including, if you do the optional pre-work before you come in (no Huge fan - prices are reasonable and they need to make money too. Easy all around including, if you do the optional pre-work before you come in (no obligation to buy) - I was in and out in less than one house including a 10-15 min test drive. I also like that they show online any imperfections visually, plus give you the cars history. Very reasonable APR loan % offered too. More
Great and friendly expierence. Frank was very nice to me and my family . No pressure to buy . All the paper work was smooth and easy . Test drive was great with no pressure . Frank was very nice to me and my family . No pressure to buy . All the paper work was smooth and easy . Test drive was great with no pressure . More

