CarMax

Awesome car buying experience. No hassles, no pressure, actually painless and quick. I have been telling all my friends and family that they should check out CarMax if they are loo No hassles, no pressure, actually painless and quick. I have been telling all my friends and family that they should check out CarMax if they are looking to buy a car. More

This dealership was easy to work with, flexible when we needed to change our appointments and made the exchange process painless when our first purchase didn’t work out. needed to change our appointments and made the exchange process painless when our first purchase didn’t work out. More

Large choice of vehicles. Everyone was beyond nice and beat part was, not pushy! It was so nice to be allowed a test drive around to decide if I like the vehicle. Everyone was beyond nice and beat part was, not pushy! It was so nice to be allowed a test drive around to decide if I like the vehicle. More

The team at Puyallup Carmax really came through for us. Somehow the vehicle we shipped got lost in their system, not sure how, so the vehicle was received behind schedule. Despite that inconvenience, the t Somehow the vehicle we shipped got lost in their system, not sure how, so the vehicle was received behind schedule. Despite that inconvenience, the team decided to give us a full refund of 2k in shipping fees…overall great experience. More

My first time visiting this dealership and was greeted by a friendly staff member which put me at ease to start the purchase process. The facility was immaculate and I was surprised how large and comfortable a friendly staff member which put me at ease to start the purchase process. The facility was immaculate and I was surprised how large and comfortable it made me feel. The website was user friendly, easy to navigate, and was true depiction of each vehicle I viewed, which was helpful in my decision making. I have purchased many vehicles, and this was the best experience from years past of pressure salesmen/dealerships. More

Clean facility, professional staff. It would have been nice to have a little bit of grass out front for our dogs. It would have been nice to have a little bit of grass out front for our dogs. More

One of the easiest transactions I have done at a car dealiership ever. Very easy to come in upgrade the vehicle and keep going. dealiership ever. Very easy to come in upgrade the vehicle and keep going. More

I watch taking care of in regard to my issue that I had within the 30 day warranty time within the 30 day warranty time More

It was a good experience, saw a lot of cars, great customer service and support. customer service and support. More

The agent who helped with the transaction (Mateo) was super friendly and helpful as well as knowledgeable. But there were a lot of lengthy delays with the paperwork. I had filled everything out weeks i super friendly and helpful as well as knowledgeable. But there were a lot of lengthy delays with the paperwork. I had filled everything out weeks in advance, but by the time my car was shipped, the system had voided it all out. I had to go on line and do it all over the day before the appointment. Then when I got to the dealership, the information had all disappeared again. They knew I was coming in to buy a car, but didn't know I was bringing a trade-in. Had to wait to schedule the inspection of the trade-in. Had to rerun the papers several times. What I thought was going to be a 1-hour visit lasted closer to 3. No blame on the local agent, the problem was with Carmax's IT system and data storage. More