CarMax

I absolutely love CarMax. It's the ONLY way I will buy a car from now on. This is my 3rd purchase from CarMax and I love how easy they make it. The staff at the Tyler location It's the ONLY way I will buy a car from now on. This is my 3rd purchase from CarMax and I love how easy they make it. The staff at the Tyler location is Top Notch! I cannot remember the lady's name that made first contact with me but she was wonderful. She went above and beyond and got back my gap insurance refund for me trading in my car which was completely unexpected and helpful. I love the ease of being able to pick my vehicle out online and doing all of the prep before going in to make everything seamless. More

I have had Great Service from all of the People at the Car Max in Tyler TX. This was my Second Purchase Through CarMax in Tyler TX - Thank you Car Max in Tyler TX. This was my Second Purchase Through CarMax in Tyler TX - Thank you More

Very friendly and attentive staff, asking if it was the car I was looking for or if they could order it for me. car I was looking for or if they could order it for me. More

It was a very pleasant and easy purchase. I'm very happy with my vehicle I'm very happy with my vehicle More

This was the first time I have bought a car from a dealership because I hate pushy salesmen, but I did not have another option, so I decided to go to CarMax. The experience was fantastic. I could look dealership because I hate pushy salesmen, but I did not have another option, so I decided to go to CarMax. The experience was fantastic. I could look at the cars without anyone standing over me, and when I made my choice, the salesman answered my questions and made it happen easily! I am thrilled with my car and the experience as a whole. More

Car Max made my shopping experience GREAT ! !! Will recommend to anyone who is interested in buying a car !! Will recommend to anyone who is interested in buying a car More

This is an amazing dealership. Very helpful in finding the right car for us. Would definitely recommend. Very helpful in finding the right car for us. Would definitely recommend. More

Very Pleased with my service Melody was very helpful and Kind would recommend Carmax again Kind would recommend Carmax again More

Everyone was nice and helpful with everything. Every question I had was answered, I didn’t feel rushed to make a decision. Every question I had was answered, I didn’t feel rushed to make a decision. More

Went in to by a truck that was listed. I like the truck, but the trade in value they offered on my current truck was atrocious. Decided to use cash down payment instead, but by then the I like the truck, but the trade in value they offered on my current truck was atrocious. Decided to use cash down payment instead, but by then the truck was already sold. They found another similar truck and had it delivered, and I did end up getting that truck. Problems are that whenever you call the dealership, it is incredibly difficult to get to the right person. When you leave a voicemail or message, nobody calls back. The vehicles are supposed to come with a 90 day warranty, but when I tried to set up a time to come in(new truck had a light on dash), they claimed their system was down and couldn't set up a time and they would call back. Guess what--they never did. In the end I got the deal I wanted, but their communication is terrible. More