CarMax
Tyler, TX
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The associate that helped me was extremely patient. It helped that I could complete 90% of the process online from home. However necessary, the verification questions were EPIC and delayed the process. It helped that I could complete 90% of the process online from home. However necessary, the verification questions were EPIC and delayed the process. Overall I'm happy though! More
The staff was very helpful and professional, great customer service and friendly. They answered all my questions and explained the whole process. customer service and friendly. They answered all my questions and explained the whole process. More
I absolutely love CarMax. It's the ONLY way I will buy a car from now on. This is my 3rd purchase from CarMax and I love how easy they make it. The staff at the Tyler location It's the ONLY way I will buy a car from now on. This is my 3rd purchase from CarMax and I love how easy they make it. The staff at the Tyler location is Top Notch! I cannot remember the lady's name that made first contact with me but she was wonderful. She went above and beyond and got back my gap insurance refund for me trading in my car which was completely unexpected and helpful. I love the ease of being able to pick my vehicle out online and doing all of the prep before going in to make everything seamless. More
This was the first time I have bought a car from a dealership because I hate pushy salesmen, but I did not have another option, so I decided to go to CarMax. The experience was fantastic. I could look dealership because I hate pushy salesmen, but I did not have another option, so I decided to go to CarMax. The experience was fantastic. I could look at the cars without anyone standing over me, and when I made my choice, the salesman answered my questions and made it happen easily! I am thrilled with my car and the experience as a whole. More

