CarMax

They apprised and took the 2010 SUV and sold me a 2018 of the same model, that they shipped in from anther location. They fund one with low miles, roof rack and trailer hitch. Wow. it even had bucket seats i the same model, that they shipped in from anther location. They fund one with low miles, roof rack and trailer hitch. Wow. it even had bucket seats in the second row. grandkids are set for comfort. More

Very straightforward they answered the questions I had and guided me through the purchasing process I did not felt pushed into making a decision and I appreciate that and guided me through the purchasing process I did not felt pushed into making a decision and I appreciate that More

Edward at Carmax was brilliant, very nice and very informative. He was not pushy at all and let us make up our own minds. Everyone is so nice and accommodating. We will never buy a vehicle anywhere informative. He was not pushy at all and let us make up our own minds. Everyone is so nice and accommodating. We will never buy a vehicle anywhere else! More

Quick services and response to questions in a timely manner. Easy paperwork and friendly representatives. manner. Easy paperwork and friendly representatives. More

There were a few things that were not up to standard during the buying and receiving process but Carmax stepped up and do far they’ve made everything right. Overall I’m happy with the car and Carmax’s during the buying and receiving process but Carmax stepped up and do far they’ve made everything right. Overall I’m happy with the car and Carmax’s customer service. More

Very nice, knowledgeable staff and clean, spacious office area. Rochelle and Lei were amazing. Excellent customer service! area. Rochelle and Lei were amazing. Excellent customer service! More

Easy, transparent, friendly. Basically it was a breeze to select, test drive and buy my vehicle. Basically it was a breeze to select, test drive and buy my vehicle. More

The entire staff was responsive, and knowlegable they answered every question quickly and were present until we drove away answered every question quickly and were present until we drove away More

From the time we walked in the door until the time we purchased our vehicle, the experience was the best we could've ever asked for. Largely in part due to the Sales man Tim, who is not pushy at all and purchased our vehicle, the experience was the best we could've ever asked for. Largely in part due to the Sales man Tim, who is not pushy at all and very informed. More

I had a great experience at CarMax. The car I wanted was shipped to the location for free, and I was able to purchase exactly the car I had my eye on. The test drive process was smooth The car I wanted was shipped to the location for free, and I was able to purchase exactly the car I had my eye on. The test drive process was smooth and easy. While I was out driving, they evaluated my trade-in, so there was no wasted time. From start to finish, the process took about 2–3 hours, and everything felt straightforward and hassle-free. It was one of the easiest car-buying experiences I’ve had. More