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CarMax

Colma, CA

4.4
48 Reviews

401 Serramonte Blvd

Colma, CA

94014

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Showing 48 reviews

May 12, 2026

Stress free, seamless experience. 4th car I have bought from them. Pleased with experience each time More

by Areyusam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
April 27, 2026

Overall it was a good experience. I feel it was a lot less pressure then going to a dealer or an individual seller. I did get a second opinion from a mechanic and I would said they More

by Blammo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hieu Vuong
April 22, 2026

I bought the car on March 9th and I'm still waiting for new license plates and pink slip, what's taking so long??? More

by Aks junior
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John
April 16, 2026

Very good customer service experience and excellent staff working with that response to any cuestión of I have More

by Edwin.tejada.5602
Recommend Dealer
Yes
Employees Worked With
Sorry but I forgot there names
April 09, 2026

awesome dealer way to sell cars, surely will buy my next car from carmax dealership. More

by 21cfioil
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vangeline Martin
April 08, 2026

Simple. Easy. No pressure. You get a 30 day warranty on the car. Closing was super easy. Use Sheena. She was the best! More

by ltinsf
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheena
April 02, 2026

This was my first experience with CarMax and I still can't find a single thing I was unhappy with. Their primary competitor doesn't allow you to test-drive their vehicles and I just couldn't roll that w More

by bballbarry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arthur
March 29, 2026

The best dealer I have ever seen and one of the associates Lei is the best for me More

by myathtetkyaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lei
March 19, 2026

Carmax told me Express checkout process was 4 to 6 hrs which actually took 24hrs to purchase the vehicle, I was asked if I wanted Sirius xm activated I DECLINED and they activated it, Will NOT recommend C More

by northwave1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Edward
March 19, 2026

Buying a car through Carmax was a relatively quick and seamless process. There is a 30 day warranty on the car and when I followed up to request some services, Arian was very helpful and efficient getting More

by Aimee
Recommend Dealer
Yes
Employees Worked With
Arian Ortiz
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