CarMax

This is our second vehicle that we have bought from Golden Car Max and we appreciate how easy that made it for us to shop and purchase a vehicle. They were very knowledgeable about our specific truck Golden Car Max and we appreciate how easy that made it for us to shop and purchase a vehicle. They were very knowledgeable about our specific truck and took the time to show us all the features that we did not know about. They were very patient with us yet quick as we needed because we came from the other side of Colorado and wanted to get home before dark. More

Literally the easiest car shopping experience ever! Would recommend to anyone who hates the pressure at a car dealership Would recommend to anyone who hates the pressure at a car dealership More

Everyone was very attentive and helpful. Handoff between staff members was smooth and everyone made sure our experience went well and got everything we needed Handoff between staff members was smooth and everyone made sure our experience went well and got everything we needed More

I had such a great experience at CarMax. Everyone I worked with genuinely wanted to help me find the right car, and I never once felt pushed or coerced. Their 10 day return policy gave me so Everyone I worked with genuinely wanted to help me find the right car, and I never once felt pushed or coerced. Their 10 day return policy gave me so much peace of mind, and I ended up finding a car that I truly love and have real confidence in. Highly recommend! More

excellent and responsive sales staff. I test drove 5 or 6 vehicles before purchasing, and they were super patient and flexible I test drove 5 or 6 vehicles before purchasing, and they were super patient and flexible More

I had such a great experience with Carmax. I was able to shop around for the exact vehicle I wanted. A search was saved and I was able to get hits on exact matches from dealerships across the I was able to shop around for the exact vehicle I wanted. A search was saved and I was able to get hits on exact matches from dealerships across the nation. Within a few weeks, I found my dream car. They were able to reserve it for me and ship it to my closest dealership from a few states away FOR FREE! Having it reserved for me only until I was able to get to teat drive it really made the stress of it not getting sold go away so I could take my time investigating everything I needed to know about it. They even send tracking so I knew when I was to arrive. Setting up an appointment to test drive was simple and also done online. When I arrived to test drive, the staff were all very kind and accommodating. I only waited a few minutes before being able to take her for a spin. They let you ho out on your own for about 20 minutes to get a good feel for the car. Once I said yes, the paperwork was easy. The no haggle price was extremely fair and so were the interest rates. I never felt like I was in your typical car salesmen type “gotcha” situation. It was all in black and white and super easy to navigate for me being a women with not a lot of car knowledge. I highly recommend using Carmax to anyone! Easiest car buying experience I have ever had! More

I actually would’ve marked it as a really good experience however purchasing with a cashier’s check was a ridiculous mess. My dad had a cashier’s check, the page it was attached to, the bank receipt, his deb however purchasing with a cashier’s check was a ridiculous mess. My dad had a cashier’s check, the page it was attached to, the bank receipt, his debit card and his ID and the manager would not accept that. We had to wait after-hours for them to track down a phone number to call the bank. It was embarrassing and unnecessary. The main reason they did that was because he was supposed to be able to sign into his account online but his password was at home. He doesn’t have them saved on his phone and it’s a half hour drive away at rush hour. So close to an hour round trip. We had gone through all of the steps earlier in the day and had sent over all of the information, including IDs and proof of insurance in advance so this was supposed to be in and out. The lady I worked with earlier in the day did not say that we would need that.. it honestly was just rude. We had all of the paperwork and documentation and again it was completely unnecessary and soured and overall good experience.. More

Had a great experience purchase a vehicle and in sell mine. I highly recommend them . mine. I highly recommend them . More

Excellent CarMax location. Syd, Wes, and manager Michael were all very patient and helpful. We had a unique situation, and they addressed all of our questions and were incredib Syd, Wes, and manager Michael were all very patient and helpful. We had a unique situation, and they addressed all of our questions and were incredibly accommodating. Very satisfied with our service. More

Excellent service! No pressure to buy. Was able to test drive the car, alone, before buying. It was an all around wonderful experience! . I highly recommend CarMax for No pressure to buy. Was able to test drive the car, alone, before buying. It was an all around wonderful experience! . I highly recommend CarMax for any car purchase! More