CarMax
Orlando, FL
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Unorganized, long wait times regardless transaction was started online and appointments were made. Horrible service team, including the service supervisor Jeff. I'll never purchase from CarMax again if the started online and appointments were made. Horrible service team, including the service supervisor Jeff. I'll never purchase from CarMax again if the Semoran, Orlando Fl location is involved. The sales manager was polite and attentive (Illy), the one positive. More
I’m still waiting for promises to be fulfilled after 8 days of buying my truck. I was told that I would receive a refund of the 500 dollars that I paid to order the truck and also that I would get a new days of buying my truck. I was told that I would receive a refund of the 500 dollars that I paid to order the truck and also that I would get a new bedcover installed. I have heard nothing from the dealership . A call would be nice More
Ily, sale Manager is the best! Gabriel, part of her team is excellent. Thank you both for providing the best experience and customer service. Gabriel, part of her team is excellent. Thank you both for providing the best experience and customer service. More
Sedric was wonderful and very helpful getting through the process. I worked online with a couple of online associates and did most of what needs to get done via the internet and phone. My only issue was we w process. I worked online with a couple of online associates and did most of what needs to get done via the internet and phone. My only issue was we were set up for expedited check out, being told it should be between 30 minutes and an hour, but the entire process actually took a little over 3. Sedric kept us informed about what was going on throughout. The car was all ready, clean as new and any imperfections (extremely minor) had been documented. We left very happy. More
