CarMax

Overall, my experience was good. It took a lot of people help to get the car that I wanted, but overall, I’m very happy with the experience. I just thought it would take like an hour It took a lot of people help to get the car that I wanted, but overall, I’m very happy with the experience. I just thought it would take like an hour or less than what I expected because I already knew that I wanted the vehicle because I had a shipped to this location More

My wife and I had a wonderful experience at the Schaumburg location. I would recommend it to anyone looking to purchase a vehicle. Schaumburg location. I would recommend it to anyone looking to purchase a vehicle. More

Jim Flessor was great. I had an excellent car purchase experience. And I love my new vehicle! I had an excellent car purchase experience. And I love my new vehicle! More

My salesperson was so kind and patient. I felt she really cared. She opened my eyes to a different way to buy a car. I felt she really cared. She opened my eyes to a different way to buy a car. More

Our purchase experience with Camax was easy and pleasant. The vehicle is operating as well or better than expected ant the Carmax personnel were friendly and professional. The vehicle is operating as well or better than expected ant the Carmax personnel were friendly and professional. More

Jim Flessor is an amazing sales rep. Great experience! Definitely be back for more vehicle in the future. Great experience! Definitely be back for more vehicle in the future. More

My salesperson (Dan P) at the Schaumburg CarMax location was very helpful every step of the way. I really appreciated how patient and professional he was, especially since it was my first time buying a car was very helpful every step of the way. I really appreciated how patient and professional he was, especially since it was my first time buying a car ever. If I ever buy a used car in the future, I would seriously consider returning to CarMax/being Dan's client again. More

Sales Consultant, Gayne Underwood, really took care of me. I like the bow on the car at delivery. me. I like the bow on the car at delivery. More

They made the process easy. I had to purchase a vehicle after my car had been totaled in a rear end collision. I found the car I purchased on the dealer's website, got an appoin I had to purchase a vehicle after my car had been totaled in a rear end collision. I found the car I purchased on the dealer's website, got an appointment to view and test drive, and purchased the car four days after finding it online. The dealership staff was courteous and efficient, handling all of the registration transfer and getting the documentation sent to me within two more days. Overall excellent experience. More

My experience searching, finding, reserving and buying a car at Carmax was the least stressful experience I have ever had purchasing a car. I purchased a Toyota Camry. I had heard and read how Carmax cars car at Carmax was the least stressful experience I have ever had purchasing a car. I purchased a Toyota Camry. I had heard and read how Carmax cars were priced higher than other dealers and while some cars I looked at were priced higher, the Camry I ended up buying was very competitively priced, especially based on its excellent condition and low mileage. I worked with Sam Flores at the Carmax in Schaumburg, IL. She was excellent. She explained exactly what the process was, what documents were needed, answered all my questions and kept me informed of the status of my car throughout the entire process. The only issue I experienced was the car I reserved was being shipped from another state and had to be titled in Illinois before I could buy it. It took about 2 weeks before I could actually purchase the car. During that time I was able to test drive the car, visually inspect it and get an out the door price to purchase it. Once the car was titled and cleared for purchase, I made an appointment, was able to do a final check of the car and make the purchase. It was easy and there were no surprises, added fees, etc. The price quoted was the price I paid. The entire buying process was easy and took a little over an hour to complete. And Carmax has a 10 day return policy in which you can return the car after purchase for a full refund. I would highly recommend checking out Carmax if you're looking for a car and ask for Sam Flores. More