CarMax
Schaumburg, IL
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Excellent customer service. Worked with my bank, on a holiday, to complete my financing so I could drive off with my low mileage, manual transmission 2023 Dodge Challenger R/T w Worked with my bank, on a holiday, to complete my financing so I could drive off with my low mileage, manual transmission 2023 Dodge Challenger R/T which they shipped up from another Carmax dealer in a neighboring state. More
Just bought my third car from this carmax location. Zero fuss. Faster process than last time. Car passed my mechanics inspection with flying colors. I was able to pay with a regular check! Zero fuss. Faster process than last time. Car passed my mechanics inspection with flying colors. I was able to pay with a regular check! More
I thought my sales person did a very good job trying to meet my needs, but because of title issues on the first 2 vehicles we looked at, I wasted significant time coming in and the need to continue looking meet my needs, but because of title issues on the first 2 vehicles we looked at, I wasted significant time coming in and the need to continue looking. This is obviously an operational issue, Not sure if model e350 appears under model listing, but needed to put in something to submit. In addition, although I did not expect much for my car, I was disappointed the trade in was reduced by 25%, when the only change was additional mileage due to Carmax inefficiencies. This also takes too long. I sad yes ro the recommendation, but would be sure people know my complete story More
I have never experienced anything like that. Smooth and efficient. This was the first time me purchasing a vehicle without ancestry and stress. I went in thinking maybe I get something yet I lef Smooth and efficient. This was the first time me purchasing a vehicle without ancestry and stress. I went in thinking maybe I get something yet I left with a truck of my dreams. Makayla Bullock is amazing. She reassured me, help me with the best plan for me and the vehicle. She made me so comfortable and confident about my purchase. She was right..I loving my new Lexus RX 350!!!! Thank you.😊 CarMax we shall meet again. More
The CarMax rep was fabulous! Wonderful young man, very helpful and a credit to your organization! The process was smooth in general and I appreciate the clarity. Wonderful young man, very helpful and a credit to your organization! The process was smooth in general and I appreciate the clarity. More
We have bought numerous cars over the years from Carmax. It's the only dealership we will use because of the exceptional customer service, the quality and price of the vehicles, and the service department. It's the only dealership we will use because of the exceptional customer service, the quality and price of the vehicles, and the service department. More

