CarMax
Schaumburg, IL
Filter Reviews by Keyword
By Type
Showing 52 reviews
This is our 6th car buying experience with CarMax. Very easy going process. This time was even easier and more enjoyable. I was able to be pre-approved online as well as sell my car to CarMax online t Very easy going process. This time was even easier and more enjoyable. I was able to be pre-approved online as well as sell my car to CarMax online through the use of the app. Looking forward to our next purchase. More
Well organized and efficient, Staff was friendly and helpful, Staff was accomodating and knowledgeable. Overall, I give the service a thumbs up. helpful, Staff was accomodating and knowledgeable. Overall, I give the service a thumbs up. More
Tomek was excellent. He was attentive to my needs. He really helped me find the car I really wanted and a car that was a really good fit do me. He was also generous with He was attentive to my needs. He really helped me find the car I really wanted and a car that was a really good fit do me. He was also generous with his time, thoroughly explaining various features of different cars and thoroughly answering all of my questions. More
How can they do any better? We went car shopping and we both liked 2 cars. I went back the next day and bought the Cherokee. Then my wife like but didn't love it. She kept sayin We went car shopping and we both liked 2 cars. I went back the next day and bought the Cherokee. Then my wife like but didn't love it. She kept saying " how many days do you left to return it?" So on the day she was scheduled for cancer surgery I woke up at 2:30 am made sure the Compass with the FULL Moonroof was still there and went back first thing and asked to exchange. Kameron was great!! Wrote it all up and I was leaving in her Favorite Black Compass with full Moonroof. She cried when I came home with it. After surgery she wanted to ride in the forest and open the roof and look at the colors of the leaves. Thank you CARMAX and Kameron. More
Our salesperson was professional, attentive, and personable, which helped make this purchase a pleasure. I am a long-time fan of the business model that CarMax utilizes. My daughter had her car to personable, which helped make this purchase a pleasure. I am a long-time fan of the business model that CarMax utilizes. My daughter had her car totaled, which was given to her by her Grandfather, who, as we were shopping to replace the car he gave her, which she loved, passed away. It was a trying time to say the least. We were able to find her a similar car, in the same color, so she feels much better about having to replace the car she had. More
professional, courteous, personable and pleasant. We located the vehicle we were interested in and test drove it. No problems. All the paperwork was completed by the time we returned with the cert We located the vehicle we were interested in and test drove it. No problems. All the paperwork was completed by the time we returned with the certified check. And we drove off. More

