CarMax

Outstanding all around. One of the more laborious chores from buying a car is the checkout when a purchase decision is made. Not this time. The improvement in this process b One of the more laborious chores from buying a car is the checkout when a purchase decision is made. Not this time. The improvement in this process bought it down to minutes, not hours. Loved it. Loved the car. Highly recommended. More

I went there on a one way Uber and left driving a nice new car. The service from start to finish was excellent. new car. The service from start to finish was excellent. More

Large dealership, clean, well maintained. Friendly staff. Buying process was straight-forward,professional and seamless. Friendly staff. Buying process was straight-forward,professional and seamless. More

The process was very streamlined, straightforward and simple. I liked being able to take the car for a testdrive on our own. Tomek was very helpful. simple. I liked being able to take the car for a testdrive on our own. Tomek was very helpful. More

This was our third car purchased at CarMax and we will continue to use them in the future. Great experience, friendly/no-pressure sales and customer service, transparent pricing, and the app is great to c continue to use them in the future. Great experience, friendly/no-pressure sales and customer service, transparent pricing, and the app is great to check out inventory/compare prices/reserve test drives/etc. I’ve also used them twice now for financing and they provide great customer service as well as a better APR than my local banks and credit unions could offer, so it made the buying process even easier since I didn’t need outside lending. My only suggestion would be to work directly with your salesperson at the dealership as the call center folks are clueless and unhelpful. But those at the dealership are amazing so I just worked with them, great experience! More

Excellent experience. Gayne Underwood was informative, courteous and competent. The car, which we purchased about a month ago, has served us well. We believe the price w Gayne Underwood was informative, courteous and competent. The car, which we purchased about a month ago, has served us well. We believe the price was good for CarMax and good for us. More

I have been having trouble with this car since i purchased it. today 9/25 my car was smoking when i took my daughter to school and now the check engine light is on. i dont feel safe driving this car purchased it. today 9/25 my car was smoking when i took my daughter to school and now the check engine light is on. i dont feel safe driving this car More

I’ll keep it short. Ultimately I bought the car because I needed a car but the pictures online were extremely deceiving. There was a bunch a damage around the car and a Ultimately I bought the car because I needed a car but the pictures online were extremely deceiving. There was a bunch a damage around the car and a small crack in the windshield. They didn’t do anything to help out with the dents and scratches on the car. They just washed it as if that would fix it. The sales person was nice but come on Carmax. Stop doing this to people. The pictures online were very detailed but didn’t show any dents or scratches so it obviously happened after the pictures unless you uploaded old photos. Either way very shady. Do better. In this day and age it’s so hard to find honest people and dealerships. I’m human just like you. I work just like you. So understand my frustration. Like I said before I ultimately bought the car because I needed a car that day. Again the sales lady was amazing. Could’ve asked for a better person to work with. I know she’s just doing her job. She made the experience better and improvised well to make us feel better about the purchase. Great listener. She explained things well but I feel taken advantage of. Dios te bendiga. More

I am so happy with the car we bought from CarMax! We experienced great care by our agent. The car was in excellent condition Too. I am proud to recommend CarMax to my friends! We experienced great care by our agent. The car was in excellent condition Too. I am proud to recommend CarMax to my friends! More

Great Sales experience with Elliot! He led us thru the process and was very patient until we made a decision. He led us thru the process and was very patient until we made a decision. More