CarMax

I had an outstanding experience with CarMax from start to finish. The entire process was smooth, efficient, and genuinely customer-focused. My MINI was shipped from Seattle to Colorado in about four days, wh finish. The entire process was smooth, efficient, and genuinely customer-focused. My MINI was shipped from Seattle to Colorado in about four days, which exceeded my expectations. Communication was excellent throughout the purchase. The team kept me informed every step of the way, and the sales process was friendly, professional, and pressure-free. What really impressed me was the care they put into the vehicle before delivery — including servicing at the Seattle MINI dealership, where even the spark plugs were replaced. The car arrived exactly as described and in meticulous condition. The 10-day money-back guarantee and 30-day warranty provided valuable peace of mind and showed real confidence in their vehicles. Based on my experience — and similar positive experiences from several friends — CarMax has absolutely earned my trust. They will be my go-to for future vehicle purchases. Highly recommended. More

My Sales Consultant, Melissa Trimpey was great. She was patient, able to find the truck I bought on your lot when it wasn't showing up on the web. I drove the one I had reserved but it wasn't wha She was patient, able to find the truck I bought on your lot when it wasn't showing up on the web. I drove the one I had reserved but it wasn't what I wanted. I was ready to leave when she searched and found the one I bought. I couldn't be happier and I've already referred her to a friend. More

It was fast and easy going they got me out of there in 2 hrs. hrs. More

This is the second vehicle I've gotten from carmax the first one from this dealer! Speedy process. I would totally buy my next vehicle from carmax first one from this dealer! Speedy process. I would totally buy my next vehicle from carmax More

Great Dealer where I have bought both of my cars! Wonderful attention, friendly place!! Thank you!! Wonderful attention, friendly place!! Thank you!! More

I had an outstanding experience working with John Boyle. I bought my wife a Civic Type R as a “just because” gift, and John made the entire process unbelievably smooth. I was in and out with zero issues, no I bought my wife a Civic Type R as a “just because” gift, and John made the entire process unbelievably smooth. I was in and out with zero issues, no delays, and no runaround. He was professional, straightforward, and made the whole purchase feel effortless. I’ll definitely be coming back for future vehicles. More

My agent, Celillia, was helpful beyond belief. The car is good and overall is was a good experience. Thank you. The car is good and overall is was a good experience. Thank you. More

The process wasn't as smooth as prior purchases (this is our 9th CarMax car over a ~26 year period in a 5 driver household) due to issues with other dealerships (I was having a car transferred). Mel was the our 9th CarMax car over a ~26 year period in a 5 driver household) due to issues with other dealerships (I was having a car transferred). Mel was the primary person we dealt with and she went above and beyond to resolve issues throughout the process and to make sure things went smoothly once the car was in Colorado Springs. She kept me well-informed and was a pleasure wo work with. More

The whole car buying experience was by far the best we've ever had! The salesperson (Madison Cordeiro) was so laid back and not pushy. She was knowledgeable and friendly and set us up for our test drive. ever had! The salesperson (Madison Cordeiro) was so laid back and not pushy. She was knowledgeable and friendly and set us up for our test drive. We ended up buying the car and that experience went very quick and smooth. Every person we dealt with at Carmax was very pleasant. Would definitely consider buying our next car here. More

Dealership was under construction, but has potential to be very nice. John was great. Easy process. Negative is the car was not clean/detailed. The console had sticky drink spots, side mirrors had lots of be very nice. John was great. Easy process. Negative is the car was not clean/detailed. The console had sticky drink spots, side mirrors had lots of bug spots, body was not buffed/was cloudy. One of the brake lights was out, how was that missed. Also, there was a problem with the title so I had to wait almost two weeks to drive. Repair center is great, fast, easy and friendly. Overall-love the car, dealership was good, understand problem with title, but not happy about cleanliness of vehicle, you always want it to shine and I didn’t get that. More