CarMax
Colorado Springs, CO
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Overall a good experience - the cost and willingness to transport from Arvada was great. They said they would remove the Carmax sticker but did not - said the tank would be full but it was at a little over transport from Arvada was great. They said they would remove the Carmax sticker but did not - said the tank would be full but it was at a little over 3/4. Otherwise great service and dedication to explaining everything and answering all of my questions. More
Josh was so amazing! This was an easy smooth process in total took 4 hours and I was driving off the lot in my new Kia telluride! I had went to 6 other dealerships and ha This was an easy smooth process in total took 4 hours and I was driving off the lot in my new Kia telluride! I had went to 6 other dealerships and had the worst experience and wasted lots of time. Carmax literally got me in and out. More
Whole process was great! Found truck had it shipped, test drove, signed. John was wonderful and very informative. Made sure I was happy with everything. Love my new truck, g Found truck had it shipped, test drove, signed. John was wonderful and very informative. Made sure I was happy with everything. Love my new truck, great so far!!! More
Wasted 12 hours of my time between two locations, told me we were all approved and good to go, had me add the car to my insurance, paid to add it, then told me never-mind they still need to talk to the lende we were all approved and good to go, had me add the car to my insurance, paid to add it, then told me never-mind they still need to talk to the lender tomorrow… even though the lender approved me. Although the sales guy was great the whole process showed me why I don’t know anyone who has ever had a good experience at carmax. Absolutely won’t even try to buy a car from them again. More

