CarMax

Upfront pricing friendly sales people. No hassles. Easy to deal with. Happy with purchase of vehicle. No hassles. Easy to deal with. Happy with purchase of vehicle. More

I bought my car at CarMax. I am satisfied with the car I bought at your dealership I am satisfied with the car I bought at your dealership More

They were very easy to work with. Brandin Williams was our person we dealt with. Very nice person. Brandin Williams was our person we dealt with. Very nice person. More

Amazing service, we used the free shipping to get what we wanted. Our sales rep was kind and honest, kept me in the loop throughout the whole process. wanted. Our sales rep was kind and honest, kept me in the loop throughout the whole process. More

There was no pressure sales tactics. I was aware of what I needed.Service department was very efficient, when windshield was replaced. I was aware of what I needed.Service department was very efficient, when windshield was replaced. More

Sean was great. He listened to our needs and presented vehicles that matched. Very straight forward with very little fluf. Great selection of vehicles. He listened to our needs and presented vehicles that matched. Very straight forward with very little fluf. Great selection of vehicles. More

Very efficient, quick helpful and kind. My best experience buying a car. And when My car had issues, their team worked together to resolve them as quickly as possible. My best experience buying a car. And when My car had issues, their team worked together to resolve them as quickly as possible. More

Overall, the experience was a good one. There are a couple of things that could have been better. 1) We bought a plug-in hybrid and when we picked up the car, the gas tank was full, but the There are a couple of things that could have been better. 1) We bought a plug-in hybrid and when we picked up the car, the gas tank was full, but the battery was "empty." Recommend charging the plug-in hybrid battery as well as filling th4e gas tank. 2) We found wheel covers in the back of the car, but we don't know if we should put them on or if they were removed because of different wheel covers. We do not even know if they will fit on the wheels as they are currently configured. More

After 10 years I decided to purchase a new car and initially thought Carmax was the most transparent dealership, as far as cosmetic imperfections and maintenance history. But was quickly humbled with initially thought Carmax was the most transparent dealership, as far as cosmetic imperfections and maintenance history. But was quickly humbled with a rather large bill 2 weeks after purchase to flush the dirty brake fluid that passed the 125 point inspection. More

Melissa Trumper was an outstanding sales consultant. She was patient, friendly, and very efficient. Would highly recommend her and we will definitely use her in the future. She was patient, friendly, and very efficient. Would highly recommend her and we will definitely use her in the future. More