CarMax
Colorado Springs, CO
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Had a wonderful experience with carmax, they helped me get exactly what I wanted and needed for a price I was comfortable with and the trade in value of my car felt fair! John was amazing get exactly what I wanted and needed for a price I was comfortable with and the trade in value of my car felt fair! John was amazing More
This is my third buy from CarMax. This time I traded in two vehicles and bought one. The whole experience was great. Fair price for the trade ins and the new car. This time I traded in two vehicles and bought one. The whole experience was great. Fair price for the trade ins and the new car. More
My experience when well from the get go, with my Carmax sells rep Mel it made the buying process feel simple. The vehicle that I purchased it’s been a great vehicle for my life style today and was also tr sells rep Mel it made the buying process feel simple. The vehicle that I purchased it’s been a great vehicle for my life style today and was also treated well with my trade in. Thanks to the team and especially to Mel for a job well done 👍 More
Car upon purchase was not up to par interior or exterior wise and Inside of car was not detailed. Front of hood had long scratch across hood and key scratches on driver door handle. Finance manager wasn’t a wise and Inside of car was not detailed. Front of hood had long scratch across hood and key scratches on driver door handle. Finance manager wasn’t as proactive as they should have been. More
The experience here was nothing but amazing from the process, to the payment and paperwork to the customer service. Sean and the team at carmax was so patient and very understanding and willing to help process, to the payment and paperwork to the customer service. Sean and the team at carmax was so patient and very understanding and willing to help and answer any question I had. I also had my daughter with me, I didn’t think it would take that long but it was an issue with my bank and he was very patient will I got the issue resolved. We don’t see kindness in people anymore. I also glad I got to have an amazing experience with some amazing people More
I started my car purchasing journey at CarMax. Our salesman was so helpful we had no need to shop anywhere else. Our purchase was fast and painless even with a trade in. Excellent experience, and Our salesman was so helpful we had no need to shop anywhere else. Our purchase was fast and painless even with a trade in. Excellent experience, and we will be purchasing our next car here! More
I really enjoy the No Pressure sales attitude at CarMax! I shopped this store a couple of times and finally found what I was looking for! No pressure test drive to get a feel for the vehicle was great. I re I shopped this store a couple of times and finally found what I was looking for! No pressure test drive to get a feel for the vehicle was great. I received a nice offer for my trade and the rest was simple. Thanks to "John" for his help! I would recommend that if you're looking for a new to you car/truck or SUV that you stop at your local CarMax and see for yourself! More
With CarMax's extensive reach, I was able to find the exact vehicle I wanted. They had it delivered to the local dealership. It was exactly as described. The total price matched the sheet they e-maile exact vehicle I wanted. They had it delivered to the local dealership. It was exactly as described. The total price matched the sheet they e-mailed me ahead of delivery. No surprises! And thanks to Nicolas Proano! He met me at the door, walked me through all the paperwork, and he checked and rechecked the vehicle, making sure it was ready and as described. More
I had an outstanding experience with CarMax from start to finish. The entire process was smooth, efficient, and genuinely customer-focused. My MINI was shipped from Seattle to Colorado in about four days, wh finish. The entire process was smooth, efficient, and genuinely customer-focused. My MINI was shipped from Seattle to Colorado in about four days, which exceeded my expectations. Communication was excellent throughout the purchase. The team kept me informed every step of the way, and the sales process was friendly, professional, and pressure-free. What really impressed me was the care they put into the vehicle before delivery — including servicing at the Seattle MINI dealership, where even the spark plugs were replaced. The car arrived exactly as described and in meticulous condition. The 10-day money-back guarantee and 30-day warranty provided valuable peace of mind and showed real confidence in their vehicles. Based on my experience — and similar positive experiences from several friends — CarMax has absolutely earned my trust. They will be my go-to for future vehicle purchases. Highly recommended. More

