CarMax

Joe was very helpful in the process. We had a great experience even with the shipment of the vehicle from another state We had a great experience even with the shipment of the vehicle from another state More

We had an excellent experience with CARMAX! Our sales reps, Tim Hoyt and John Bartz, were friendly, not pushy, and very service oriented. A minor hiccup with a title issue during purchase of a Our sales reps, Tim Hoyt and John Bartz, were friendly, not pushy, and very service oriented. A minor hiccup with a title issue during purchase of a gorgeous SUV (delivered from out of state) was resolved as rapidly as possible; and Tim's follow-ups to our questions were swift and thorough. Strongly recommend. More

The sales process was smooth but when I had a mechanical issue with the car after the sale the service department couldn't get the vehicle in sooner then two weeks (well after the return period would have e issue with the car after the sale the service department couldn't get the vehicle in sooner then two weeks (well after the return period would have expired). I called our salesperson but he said he couldn't do anything and the service department was understaffed. Only when I brought the vehicle back to return it did the sales manager offer to have a mechanic look at the issue. However, by then I had lost my trust in CarMax and I went ahead and returned the vehicle. More

My mom and I enjoyed our whole visit to CarMax. The staff were very friendly and helpful, and the office was clean and welcoming. The staff were very friendly and helpful, and the office was clean and welcoming. More

Easy, painless experience buying from this dealership. Good sales staff who assisted with financing options Good sales staff who assisted with financing options More

I had John as my advisor. He was very friendly and was very truthful as to what I was looking for in a vehicle. I knew exactly what I wanted and he made it very easy and seaml He was very friendly and was very truthful as to what I was looking for in a vehicle. I knew exactly what I wanted and he made it very easy and seamless in my purchase. I 100% recommend anyone to come to CarMax. This is our third time with CarMax in our household. Such variety of vehicle to choose from. You guys are awesome! More

Local to us with huge lot and ability to have cars sent from all over Midwest so can’t lose! Convenient commercial area for real life test driving. Super friendly staff. Found out lot is open on Sundays fo from all over Midwest so can’t lose! Convenient commercial area for real life test driving. Super friendly staff. Found out lot is open on Sundays for browsing so that is a peaceful way to check up on options. From top to bottom, great experience. More

Everything went well everything was smooth. Purchasing was relatively painless. I like the modular office set up. Everything was taken care of at one desk. The bulk of everything was online, wh Purchasing was relatively painless. I like the modular office set up. Everything was taken care of at one desk. The bulk of everything was online, which is handy. More

Sean was our salesperson. He was wonderful and very knowledgable. He was very patient and his pressure was just perfect. He was wonderful and very knowledgable. He was very patient and his pressure was just perfect. More

Mel was amazing through this process. It started a little rocky when some unexpected logistics issues arrived on a vehicle I was interested in. Once Mel was given my information and assig It started a little rocky when some unexpected logistics issues arrived on a vehicle I was interested in. Once Mel was given my information and assigned to my inquiry, she was instrumental in finding a vehicle and getting it shipped locally. Once the vehicle arrived, she stayed late to ensure I was given amazing service and the process went smooth. She went above and beyond, ensuring that I had an amazing purchasing experience. CarMax needs more people like her! More