CarMax
Colorado Springs, CO
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Very helpful. A bit of a wait whilst the van was being prepared. The business office window was quick and painless. A few weeks after the transaction, we got a che A bit of a wait whilst the van was being prepared. The business office window was quick and painless. A few weeks after the transaction, we got a check for an overpayment for taxes. 1. Great to know they review transactions, and 2. Kudos to CarMax for the honesty they showed. Bravo!!! More
Always looking for ways to overcome any challenges or difficulties that arise. Every staff member I worked with were caring and extremely helpful difficulties that arise. Every staff member I worked with were caring and extremely helpful More
I purchased a Ford Maverick. Was not happy with that particular one so I returned it with no problems whatsoever, in order a new one, and it was delivered in a very timely manner Was not happy with that particular one so I returned it with no problems whatsoever, in order a new one, and it was delivered in a very timely manner. More
Purchased a small used truck Sept. 1st. Happy with the vehicle. Joe had me in and out in about 3 hours including test drive. Thanks. However, I have been trying to opt out of prote 1st. Happy with the vehicle. Joe had me in and out in about 3 hours including test drive. Thanks. However, I have been trying to opt out of protection plan since Sept. 2nd. My mechanic advised it was not needed. I have not been acknowledged except by Caitlin and have not been reimbursed $2159.00. Purchased vehicle outright.Thank you. More
We had an amazing experience! Chris was awesome, helpful, and very easy to talk to about what we needed. I would 100% recommend Carmax to anybody looking for a car. Chris was awesome, helpful, and very easy to talk to about what we needed. I would 100% recommend Carmax to anybody looking for a car. More
Appreciated the no hassles, no haggling policy. Twenty minute test drive seemed too brief. We needed more time to get to the highway and drive it at such speed. Twenty minute test drive seemed too brief. We needed more time to get to the highway and drive it at such speed. More
One of my first jobs was as a porter at a car dealership. Saw first hand some high pressure tactics back then and had my guard up. Carmax and our sales person, Melissa, were awesome. No pressure at all and Saw first hand some high pressure tactics back then and had my guard up. Carmax and our sales person, Melissa, were awesome. No pressure at all and very welcoming and helpful. More
I bought my car on 8 October once I bought the car the car was amazing. The process was very smooth. Sean is amazing. That’s who I work with. I had realized once I got home. It was a nail in the tire so I car was amazing. The process was very smooth. Sean is amazing. That’s who I work with. I had realized once I got home. It was a nail in the tire so I called back up there and they scheduled me to come in for service so they did that and once my date was coming up for me to actually do my appointment it said about getting one tire change like it was originally need to. They changed all four which was amazing and I appreciate them for that because I don’t have to worry about any more tires for another year now maybe two years now I don’t have to worry about no tires right now at all cause I got four brand new tires. Carmax is very amazing. The people are very friendly. They always speaking and smiling and they’re very knowledgeable about their cars. I would definitely be returning to buy another car once I’m done paying my new card that I received I really appreciation and Carmax with the doing their best to make sure that I leave out of there with the car. I really appreciate them and if you guys are looking for a car, make sure you guys go to Sean or his partner Bruce them two are amazing. More

