CarMax

The woman who helped me took time and effort when dealing with me. She was beyond helpful! with me. She was beyond helpful! More

The staff, particularly Jose was very helpful and knowledgeable. I was helped with all my needs. knowledgeable. I was helped with all my needs. More

Efficient and friendly. My only complaint is it seems ridiculous that I spent $36,000+ on a car with 30,000 miles, and the now I have to have the 30,000 check done to mainta My only complaint is it seems ridiculous that I spent $36,000+ on a car with 30,000 miles, and the now I have to have the 30,000 check done to maintain the vehicle properly. You would think CarMax would have either completed that maintenance check (and reported it to Carfax), or arranged to have it done. Very disappointing. More

Salesman Lex was friendly and professional. Everything went as expected. Smooth process. No complaints. Recommend CarMax for your next purchase Everything went as expected. Smooth process. No complaints. Recommend CarMax for your next purchase More

The website made it easy to find and transport my vehicle to the nearest Carmax. I was able to arrange financing online and they got me a Lyft to their location to take the test drive. Once I was satisfied t to the nearest Carmax. I was able to arrange financing online and they got me a Lyft to their location to take the test drive. Once I was satisfied that I wanted to make the purchase, it was an efficient process going through the paperwork, paying the downpayment, and driving away with my new vehicle. More

I had an excellent experience with CarMax Hartford, and I especially want to recognize Scott for his outstanding customer service. He was professional, knowledgeable, responsive, and extremely helpful throug especially want to recognize Scott for his outstanding customer service. He was professional, knowledgeable, responsive, and extremely helpful throughout the entire process. He made the purchase of my 2025 Acura MDX easy and stress-free. When an issue with the brakes came up during my test drive, Scott made sure it was addressed before I completed the purchase and even arranged another 24-hour test drive so I could make sure everything was right. I really appreciated his honesty and willingness to go the extra mile. I highly recommend CarMax Hartford, and especially Scott, to anyone looking for a great car-buying experience. More

This is the 4th car I have bought from CarMax. Each experience has been very positive and honestly no stress. Thank you CarMax. Each experience has been very positive and honestly no stress. Thank you CarMax. More

Buying truck great experience, picking up a new truck with fumes in gas tank not good , cleaning was crappy. with fumes in gas tank not good , cleaning was crappy. More

The experience that I had was that everyone seemed knowledgeable, willing to share the information, kept me informed on every next step to take, were very friendly and helped to make this an easier ta knowledgeable, willing to share the information, kept me informed on every next step to take, were very friendly and helped to make this an easier task. The only thing I would wish was different is that they did a better job cleaning the jeep before giving it to me. But everything else was so wonderful. I can easily excuse that. No problem. Everything else was very excellent. I will definitely be back. More

Nice facility, friendly and helpful staff. Auto was ready for my inspection and test drive. Purchase was easy and clear. Auto was ready for my inspection and test drive. Purchase was easy and clear. More