CarMax
Hartford, CT
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Jennifer Ledwith (salesperson) was fantastic in helping me secure my vehicle. She made sure all the details of the vehicle were handled professionally. They even reimbursed me for some minor issues to make me secure my vehicle. She made sure all the details of the vehicle were handled professionally. They even reimbursed me for some minor issues to make the car perfect. Their 30 day money-back guarantee plus the advantage of adding Maxcare was the Deal-Maker for me. It was a win-win! I would definitely purchase a car through Carmax again. Extremely satisfied. More
Expensive Was looking for a 1 or 2 year old car. I found their no haggle price to be pretty high. Ended up negotiating a better deal for a brand new car from Was looking for a 1 or 2 year old car. I found their no haggle price to be pretty high. Ended up negotiating a better deal for a brand new car from a new car dealer for darn near the same price as they wanted for a 1 year old car with 17000 miles on it. More
Great shopping experience & service Even though I did not end up purchasing from this location, I was absolutely thrilled with the experience and service. My wife and I came here and wal Even though I did not end up purchasing from this location, I was absolutely thrilled with the experience and service. My wife and I came here and walked right onto the lot to check out various cars. We weren't sure exactly what we wanted so it was very helpful to have the freedom to walk around, open up all the cars and get a feel for what was right. After we narrowed down a few options, they were very quick to give us a test drive. We worked with an associate named Jon who was extremely down-to-earth and helpful. There was no pressure to buy the car right then and there and he understood that we wanted to continue shopping and provide our own financing. Ultimately we found a more well-equipped vehicle that we felt met our needs better at a different dealership. However, I would still highly recommend this place, especially if you're not entirely sure what you want and appreciate the variety they offer. More

