CarMax
Tampa, FL
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I've had a couple of bad experiences with CarMax in different states. I've found them hard to deal with in the past. CarMax in Tampa was different. They DID work with me and we got the deal done. Fenan different states. I've found them hard to deal with in the past. CarMax in Tampa was different. They DID work with me and we got the deal done. Fenando there was accomodating, listened, and seemed to do the right thing. Work with him if you can! There still were some aspects they should have, and need to improve upon, but this was the best CarMax experience I've had. More
From start to finish your staff was highly professional and very knowledgeable. The buying experience your system was quick and left me with the impression I was getting a fair deal without the usual sale and very knowledgeable. The buying experience your system was quick and left me with the impression I was getting a fair deal without the usual sales tactics other car dealerships use. More
I am so happy about my new car I had an awesome and easy experience. Adam Gleason was my sale consultant was excellent with his knowledge. The only thing there was not a manual that came with the car. experience. Adam Gleason was my sale consultant was excellent with his knowledge. The only thing there was not a manual that came with the car. More
This is the fourth car we have bought from CarMax over the years (at multiple locations and states). The Tampa location was friendly and considerate. They were very busy with other customers, so service the years (at multiple locations and states). The Tampa location was friendly and considerate. They were very busy with other customers, so service was a little slower than I would like. But if they are busy with customers, then they must be doing something right. I wasn't sure what car I wanted at first. Being able to try out different cars (testing the A/C is important in Florida) made it easier to decide. More
This was my first time purchasing a car through CarMax and I have to say that I was pleasantly surprised at how smooth this process was from beginning to the end! Kim was my point person and she was fanta and I have to say that I was pleasantly surprised at how smooth this process was from beginning to the end! Kim was my point person and she was fantastic, so attentive and knowledgeable! She answered all my questions and guided me through every step. The closing process was pretty quick too and I was able to do a lot of it online so it saved me time. Would highly recommend to my friends/family. More

