CarMax
Nashville, TN
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We had a great experience at CarMax! Selling our car was so easy, and buying our truck was just as smooth. Everyone was friendly, helpful, and never pushy. The whole process was quick an Selling our car was so easy, and buying our truck was just as smooth. Everyone was friendly, helpful, and never pushy. The whole process was quick and stress-free. We’d definitely go back and highly recommend CarMax! More
My old truck finally broke down and I needed a reliable vehicle, i found 3 on line, went to test drive and found the perfect car. Very painless and simple. Highly recommend vehicle, i found 3 on line, went to test drive and found the perfect car. Very painless and simple. Highly recommend More
The car I purchased was handed to me straight from someone’s driveway. No cleaning or detailing. The previous owner’s registration and mail was still in the glove box. Check engine light came on day 4 someone’s driveway. No cleaning or detailing. The previous owner’s registration and mail was still in the glove box. Check engine light came on day 4 of having the car and 10 days later, I’m still waiting for it to be fixed due to service department rescheduling. This Carnac customer service has gone down hill and I’m sad about it. This location is worse than a buy here pay here lot. More
When I walked into the Service department, Tyra immediately helped me. CJ was the person that called me so she got him for me as soon as he was available. He took a look and diagnosed the problem b immediately helped me. CJ was the person that called me so she got him for me as soon as he was available. He took a look and diagnosed the problem but also got someone to look deeper to confirm. Tyra then explained everything and told me next steps. You have a gem in her. She is genuinely the nicest person I have ever encountered tested. So far, everyone in the Service department has been outstanding, especially Tyra and CJ. More
Unprofessional, unorganized, and rude. They rushed me to pick up my car after it from being inspected. I sent all my information in before I arrived to my scheduled appointment. Didn’t off They rushed me to pick up my car after it from being inspected. I sent all my information in before I arrived to my scheduled appointment. Didn’t offer anything to drink like other people that was there.My salesman assisted other customers than us when we had an appointment. Head to go basically toe to toe with the supervisor who don’t know how to read a credit bill with address on it. Had to bring my car back there within 30 days because my cooling system light came on after 4 days later and I call the salesman for appointment. Call was never returned, but the car was inspected. Will not recommend no one to go there. More

